IT Management Corporation

Sales Development Rep

• Prospect Identification & Research
• Identify organizations that may benefit from 101VOICE solutions
• Research school districts, municipalities, government agencies, and businesses
• Identify key decision-makers (IT Directors, CTOs, CIOs, Technology Managers)
• Validate contact information via websites, LinkedIn, and research tools
• Maintain accurate prospect records in the CRM
• Outbound Prospecting
• Execute structured outreach via email, phone, and LinkedIn
• Introduce 101VOICE and communicate the value of cloud communications
• Engage prospects and assess interest
• Follow up and nurture early‑stage opportunities
• Meeting Scheduling & Opportunity Development
• Schedule discovery meetings for Business Development Managers
• Ensure meetings include the correct stakeholders
• Provide background details to the sales team
• Support pipeline growth through consistent meeting generation
• CRM & Activity Tracking
• Log outreach activities and interactions in the CRM
• Track engagement and campaign progress
• Maintain clean, organized, and accurate data
• Market Awareness
• Monitor organizations planning technology upgrades
• Track public RFPs, procurement portals, and industry news
• Identify opportunities for communications modernization

Sales Development Representative – SDR

Account Manager

• Developing, managing, and expanding customer relationships across the company’s full technology portfolio
• Combining new business development with strategic account management
• Identifying customer needs, guiding clients through the full sales lifecycle, and driving long‑term account growth
• Collaborating closely with internal technical teams, vendor partners, and customers to ensure solutions align with operational requirements and organizational objectives
• Identifying and developing new opportunities within assigned territories
• Managing leads from SDRs, marketing, and vendor partners
• Building and maintaining a qualified pipeline and managing opportunities from discovery through contract execution
• Strengthening existing customer relationships and identifying cross‑sell opportunities across 101VOICE and ITMC
• Conducting periodic account reviews and advising customer technical and operational leadership
• Maintaining strong relationships with manufacturer and vendor partners

Account Manager – Technology Solutions

• Develop and execute a territory strategy focused on SLED growth
• Identify, qualify, and pursue net-new public sector opportunities
• Build relationships with IT leaders, administrators, and decision-makers
• Manage full sales cycle from prospecting through contract execution
• Lead discovery, solution design discussions, and executive presentations
• Maintain accurate CRM pipeline and forecasting
• Collaborate with engineering, product, and leadership teams
• Navigate RFPs, purchasing cooperatives, and procurement frameworks
• Represent the company at industry events, conferences, and regional meetings
• Expand and develop long-term customer accounts

Sales Development Representative – SDR

Account Manager – Technology Solutions

UCaaS, Critical Communications Sales – SLED Account Manager