SLED Account Manager, UCaaS, Critical Communications

IT Management Corporation

SLED Account Manager expanding 101VOICE's presence in telecom for public sector organizations. Responsible for building relationships and managing the sales cycle in assigned territories.

Posted 6/27/2026full-timeRemote • California • 🇺🇸 United StatesMid-LevelSeniorWebsite

Tech Stack

Tools & technologies

Cloud

About the role

Key responsibilities & impact

Develop and execute a territory growth strategy focused on SLED, Healthcare, and Public Sector organizations.
Identify, qualify, and close new business opportunities while expanding existing customer relationships.
Build trusted relationships with CIOs, IT Directors, Superintendents, municipal leaders, procurement teams, and executive stakeholders.
Manage the full sales cycle from prospecting and discovery through solution design, proposal development, contract negotiation, and close.
Conduct executive presentations, customer demonstrations, and business reviews.
Collaborate with engineering, solution architects, project management, and leadership to develop customer solutions.
Navigate public sector procurement processes, including RFPs, RFIs, cooperative purchasing agreements, and contract vehicles.
Maintain accurate pipeline management, forecasting, and CRM documentation.
Represent ITMC at industry conferences, customer events, and regional networking opportunities.
Develop long-term strategic accounts by identifying expansion opportunities and serving as a trusted advisor throughout the customer lifecycle.

Requirements

What you’ll need

5+ years of telecom, UCaaS, or cloud communication sales experience
Proven experience selling into State, Local Government, Education, or Healthcare
Demonstrated ability to generate and close net-new business
Experience managing complex, consultative sales cycles
Strong understanding of public sector buying processes
Track record of meeting or exceeding quota
Background working with a telecom service provider, CLEC, or UCaaS company (preferred)
Experience with public sector contracts, cooperatives, or framework agreements (preferred)
Knowledge of E-Rate, CTF, or public funding models (preferred)
Familiarity with MEDDICC, Challenger, or similar methodologies (preferred)
Strong territory planning and account development skills (preferred)
Experience selling critical communication or mobility solutions (preferred)
Existing relationships in the SLED ecosystem (preferred)

Benefits

Comp & perks

Competitive compensation and growth opportunity
Ability to make a real impact in communities and public institutions

ATS Keywords

✓ Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

telecom salesUCaaS salescloud communication salesconsultative sales cyclespipeline managementCRM documentationterritory planningaccount developmentpublic sector contractscommunication solutions

Soft Skills

relationship buildingnegotiationpresentation skillscollaborationstrategic thinkingcustomer lifecycle managementtrust buildingproblem solvingquota achievementconsultative selling