Sales Operations Manager
Employment Hero
Director, Product Operations
Ironclad
full-time
Posted on:
Origin: • 🇺🇸 United States • California
Visit company websiteSalary
💰 $225,000 - $255,000 per year
Job Level
Lead
About the role
- Ironclad is the leading AI-powered contract lifecycle management platform
- Define, execute, and scale programs and processes to accelerate EPD strategy and product velocity
- Facilitate deep strategic collaboration and ensure alignment with EPD teams
- Partner with engineers, product managers, GTM leaders, and customers
- Develop systems for scaling product development: orchestrate rituals, processes, artifacts, planning, roadmapping, feedback loops
- Drive team discipline on measuring progress, product analytics, customer health
- Own product tooling and onboarding
- Support cross-functional teams and act as single point of contact for programs
- Drive feature launch excellence, enable data-driven EPD, revamp enterprise customer feature request processes
- Systemize various types of customer interactions
Requirements
- 10+ years of experience delivering innovative and commercially successful programs products at scale
- 8+ years leading cross disciplined and cross functional teams
- Shipped exemplary work into a large market
- Evidence of building a product development culture
- Deeply understand and drive decision-making alongside the team
- Excellent communication skills at all levels of a company
- A player-coach with evidence of fostering growth and development in others
- A continuous learner who solicits feedback proactively
- Skilled at balancing product innovation and business goals with GTM execution
- Deep understanding of roles and responsibilities of Ironclad functions
- Demonstrable skills related to leading complex, highly visible executive level projects
- Strong organizational skills
- Impeccable interpersonal skills
- Highly resourceful team player
- Professional demeanor
