Senior Sales Operations Manager
PROCEPT BioRobotics
Head of Sales Operations
Sentry
full-time
Posted on:
Location: California • 🇺🇸 United States
Visit company websiteSalary
💰 $240,000 - $270,000 per year
Job Level
Lead
About the role
- Act like an owner of the business and autonomously identify the highest impact opportunities for growth - based on a combination of a deep understanding of Sentry’s solutions/their position in the market and rigorous analytics
- Prioritize and build playbooks for identified opportunities and develop the required capabilities to execute - from account segmentation/target account definition, to sales narratives, enablement needs, and the required process & reporting changes to measure success
- Continue the build-out of the GTM operating system - own territory planning, quota setting, incentive compensation, forecasting, sales analytics, etc.
- Collaborate with senior leaders of Field Sales to drive annual revenue operations planning - and alignment across cross-functional businesses
- Build strong working relationships with executives and key leaders across GTM teams - (e.g. product, engineering, marketing and finance) and influence the goals and priorities of stakeholders whose mission aligns with Sales & Customer Success
- Move seamlessly between strategic thinking and tactical execution - with strong attention to detail and the ability to dive deep when needed
- Champion the use of AI - You’ll identify ways to apply AI to make account executives, CSMs, Support and anyone facing customers more effective and productive
- Owner mentality - from opportunity identification to sales execution. You feel accountable for delivering the number and connect the dots between analysis and execution across teams
- Unquestionable ethics, integrity and business judgment - you share our values, and work in accordance with those values. You are the final decider for the many situations that require judgement in the role
- Familiarity with Product-Led Growth - you recognize the benefits of PLG from a go-to-market productivity perspective and incorporate that into your decision-making for sales/cs- programs and processes
- Fast mover/iterator - You prioritize progress over perfection
- Highly analytical - you are known for incisive questions and are the first one to spot anomalies in analyses. You keep analytics as simple as possible and as sophisticated as necessary
- Strong understanding of sales methodologies and processes - An ability to pick the appropriate level of implementation marrying simplicity with the needs of the business
- Systems thinker - ability to take a complex problem and reduce it to its essential components
- High level of empathy for the front-line sales and customer success people - playbooks and processes are designed to minimize overhead on users. Emphasis on simplicity
- Excellent communicator - you understand the needs of audiences, from execs to ICs and tailors messaging accordingly
- Familiarity with software development - dev tools and/or observability a huge plus
Requirements
- Bachelor’s degree required (Master’s degree is a plus)
- 12+ years of relevant experience in sales operations, sales systems, deal desk, or related fields
- Execution-driven mindset with a focus on achieving tangible results
- Proven track record of successfully driving change and optimizing processes
- Strong organizational and communication skills, with a keen process orientation
- Deep experience with CRM systems and a good understanding of the handover process from sales to finance
- Managerial experience is required
