Investment Property Group (IPG)

Assistant Community Manager – Manufactured Housing Community

Investment Property Group (IPG)

full-time

Posted on:

Origin:  • 🇺🇸 United States • California

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Salary

💰 $23 - $27 per hour

Job Level

Junior

About the role

  • Represent Investment Property Group in a positive and professional manner at all times
  • Work alongside the Community Manager to ensure daily activities, resources of the property, and operational tasks are handled efficiently
  • Oversee rent collections, maintain accurate ledgers, manage follow-up on delinquent accounts, and coordinate eviction proceedings as necessary
  • Assist with the application and leasing process for new move-ins and renewals and waitlist management
  • Conduct daily property walks to inspect common areas, ensuring they are clean, safe, and well-maintained; document findings and take appropriate corrective action
  • Perform annual or more frequent inspections of units and follow ups; document findings and take appropriate corrective action
  • Meet with and respond to resident concerns, requests, and complaints
  • Maintain a high level of professionalism, integrity and respect when interacting with residents, team members, vendors, and community stakeholders
  • Attend and participate in professional activities, meetings, organizations, and regulatory agency meetings or inspections
  • Willing and able to assist at properties nearby as needed

Requirements

  • 1+ years’ experience as an assistant manager at a manufactured housing or multifamily community of 100+ units
  • Strong interpersonal skills with the ability to foster positive relationships with residents and collaborate effectively with team members
  • Exceptional time management and problem-solving skills
  • Ability to handle conflict resolution, complaints, and provide a high level of customer service tailored to the community demographic
  • Experience with rent collection and delinquency management
  • Ability to identify areas for improvement and offer suggestions to improve efficiency, productivity, and profitability of the property
  • Ability to deliver excellent customer service, including responsiveness to tenant needs and community engagement
  • Strong verbal and written communication skills to interact with tenants, contractors, and local authorities
  • Marketing and sales skills to promote vacant units and maintain high occupancy rates
  • A positive attitude
  • Must have a valid driver's license
  • Skilled at and comfortable with adapting to changing priorities while ensuring residents feel heard and supported
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