Assistant Community Manager – Manufactured Housing Community
Investment Property Group (IPG)
Community Manager, Manufactured Housing
Investment Property Group (IPG)
full-time
Posted on:
Origin: • 🇺🇸 United States • Washington
Visit company websiteSalary
💰 $27 - $31 per hour
Job Level
Junior
About the role
- Represent Investment Property Group in a positive and professional manner at all times
- Oversee the operational integrity of a manufactured housing community and support staff to ensure the company meets financial performance and compliance
- Enforce lease agreements, community rules, and regulations
- Exercise common sense, good judgement, and consistency with management related matters
- Oversee the application process for new move-ins
- Lead, coach, and motivate team members to ensure employees feel valued and empowered
- Build and maintain positive relationships with on-site teams, colleagues, residents, vendors, and stakeholders
- Ensure compliance with regulatory requirements, preparation, and submittal of reports to partner agencies
- Ensure that all property staff adheres to policies and procedures
- Oversee the collection of rents and other monies and complete bi-monthly deposits of all monies collected
- Review all delinquent accounts, resident receivables, and accounting reporting
- Conduct interviews, hires, training, evaluations, development, and discipline of all on-site staff
- Meet with and respond to resident concerns and grievance requests
- Liaison with local community development agencies and law enforcement
- Adhere to Fair Housing, Equal Employment and Equal Housing Opportunity requirements
- Ensure site staff responds to resident requests or complaints
- Manage legal work-up for property
Requirements
- 1+ years’ experience managing a manufactured housing or multifamily community of 100+ units
- Strong interpersonal skills with the ability to foster positive relationships with residents and collaborate effectively with team members
- Exceptional time management and problem-solving skills
- Ability to handle conflict resolution, complaints, and provide a high level of customer service tailored to the community demographic
- Experience with rent collection and delinquency management
- Ability to identify areas for improvement and offer suggestions to improve efficiency, productivity, and profitability of the property
- Ability to deliver excellent customer service, including responsiveness to tenant needs and community engagement
- Ability to handle complaints and ensure community standards are upheld
- Strong verbal and written communication skills to interact with tenants, contractors, and local authorities
- Familiarity with property management software and basic accounting systems
- Marketing and sales skills to promote vacant lots or homes and maintain high occupancy rates
- Availability for Monday-Friday schedule with weekend after-hour availability required during pool season
- Living on-site is required
- Experience with pool maintenance (equipment upkeep, water chemistry, pump/filter systems, routine cleaning) -- preferred
