Maintenance Supervisor, Apartment Community
Investment Property Group (IPG)
Community Manager – Conventional Apartment Community
Investment Property Group (IPG)
full-time
Posted on:
Origin: • 🇺🇸 United States
Visit company websiteSalary
💰 $74,000 - $80,000 per year
Job Level
Junior
About the role
- Represent Investment Property Group in a positive and professional manner at all times.
- Oversee the operational integrity of a multifamily community and support staff to ensure the company meets financial and operational performance and compliance metrics.
- Exercise common sense, good judgement, and consistency with management related matters.
- Ensure consistent application of property rules and regulations through new and renewal leases and lease addendums.
- Ensure compliance with regulatory requirements, preparation, and submittal of reports to partner agencies (Fair Housing, Landlord Tenant Laws, Equal Employment and Equal Housing Opportunity, OSHA, etc.). Build and maintain positive relationships with on-site teams, colleagues, residents, vendors, and stakeholders.
- Oversee the application process for new move-ins and recertification within established regulatory guidelines.
- Enforce lease agreements, community rules, and regulations.
- Market vacant units in accordance with the approved marketing plan.
- Administer budgets, review and analyze operations and recommend corrective actions as needed.
- Develop and maintain good staff working relationships; provide leadership, encourage teamwork and cooperation among the staff.
- Ensure that all property staff adheres to the policies and procedures.
- Review of all delinquent accounts, resident receivables, and accounting reporting.
- Conduct interviews, hires, orientates, manages performance, and conducts ongoing staff development of all on-site staff.
Requirements
- 1+ years’ experience managing a conventional or affordable multifamily community of 100+ units.
- Strong interpersonal skills with the ability to foster positive relationships with residents and collaborate effectively with team members.
- Exceptional time management and problem-solving skills.
- Ability to handle conflict resolutions, complaints, and provide a high level of customer service tailored to the community demographic.
- Experience with rent collection and delinquency management.
- Be able to identify areas for improvement and offer suggestions to improve the efficiency, productivity, and profitability of the property.
- Ability to deliver excellent customer service, including responsiveness to tenant needs and community engagement.
- Ability to handle complaints and ensure community standards are upheld.
- Strong verbal and written communication skills to interact with tenants, contractors, and local authorities.
- Familiarity with property management software and basic accounting systems.
- Marketing and sales skills to promote vacant units and maintain high occupancy rates.
- Must have a valid driver's license.
- What Will Make You Stand Out: Experience with Yardi and CRM is preferred but not required.
