Intus Care

Analytics Engineer

• Provide analytical support to Intus’ client delivery, utilization management and population health teams
• Build customer facing analytics apps and dashboards in Sigma Computing
• Develop reusable semantic models, metrics and user-defined functions to support Analytics and Data Engineering teams
• Develop and maintain dashboards and performance metrics to track key population health KPIs
• Develop and implement analytical development and release processes
• Work closely with Data Engineering to maintain a scalable testing and data quality monitoring process
• Document standard operating procedures (SOPs) and best practices
• Assist in ad hoc projects and analyses as required

Lead Analytics Engineer

Full-stack Engineer

• Serve as a Tech Lead for one of three CareHub pods
• Shape the architecture and technical progress of Intus Care’s technology product
• Technical leader to an engineering pod of ~5 individual contributors
• Write code, lead design reviews, collaborate and coach other engineers, reviewing PRs
• Work with other tech leads & Head of Applications on a technical roadmap
• Collaborate with Product Management & UX design
• Understand customer feedback/bugs and react appropriately
• Manage and coach members of your pod

Tech Lead

Customer Support

• Provide timely and effective support to clients via phone, email, and chat
• Troubleshoot and resolve technical issues related to IntusCare solutions
• Collaborate with cross-functional teams, including software developers and data analysts, to address client needs
• Document and track client interactions, issues, and resolutions in the support system
• Identify and escalate complex issues to the appropriate teams for further investigation
• Ensure compliance with industry standards, regulations, and best practices
• Foster a positive and collaborative team environment

Customer Support Specialist

Risk

• Conduct detailed reviews of medical records to validate diagnosis coding using ICD-10-CM Official Guidelines, AHA Coding Clinic, and internal IRIS Coding Guidelines.
• Complete Pre-Encounter Preparation (PEP) and concurrent coding workflows.
• Monitor analytics dashboards to identify coding gaps and provide data-driven education.
• Ensure compliance with CMS guidelines and RADV audit standards.
• Serve as the primary point of contact for assigned PACE clients.
• Collaborate with providers to improve documentation practices and coding accuracy.
• Deliver training sessions and feedback loops to clinical teams on documentation improvement.
• Conduct monthly metric reviews and educational sessions with clients.
• Lead live onsite training sessions during go-live phases and onboarding events.
• Host virtual training sessions, biweekly virtual office hours, and record sessions for asynchronous access.
• Develop and execute customized onboarding plans and coordinate implementation timelines.
• Suggest system upgrades and workflow enhancements based on client feedback.
• Support submission of accurate data to CMS and participate in internal audits and quality assurance reviews.
• Maintain a coding accuracy score of 95% or higher.

Risk Adjustment Consultant

• Help design, build, and maintain reliable, scalable data pipelines that support analytics used by clinicians and executives.
• Collaborate with tech leads, architects, and fellow engineers to translate requirements into technical solutions.
• Ensure accuracy and consistency of clinical and operational data through testing, validation, and monitoring.
• Contribute to data modeling and warehousing to support both operational and advanced analytics.
• Participate in Agile ceremonies, including stand-ups and retrospectives.
• Foster a collaborative, innovative, and inclusive environment with an emphasis on knowledge sharing and continuous improvement.

Software Engineer II, Data

SDET

• Design, develop, and maintain automated test frameworks and scripts for our web and mobile applications
• Collaborate with developers, product managers, and other stakeholders to understand product requirements and create comprehensive test plans
• Execute manual and automated tests, including functional, integration, and regression testing
• Identify, report, and track software defects using our bug tracking system
• Participate in code reviews and contribute to improving the overall quality of our codebase
• Assist in the continuous improvement of our QA processes and methodologies
• Stay up-to-date with the latest testing tools, technologies, and best practices in the healthcare software industry

Software Development Engineer in Test

Security Engineer

• IntusCare is a healthcare analytics platform that synthesizes healthcare data to identify risks, visualize trends, and optimize care for PACE programs.
• Role: Director of Security and Compliance to lead and mature the organization’s security, privacy, and healthcare compliance programs, ensuring HIPAA, SOC 2, and other regulatory compliance.
• Responsibilities include owning compliance strategy and policies, leading audits and risk assessments, developing BAAs and breach response plans, incident response, vendor risk management, and driving internal compliance education.
• Partner cross-functionally with Engineering, Product, Customer Success, Legal and Executive leadership and support customer onboarding and contract negotiations.

Director, Security and Compliance

Product Manager

• Own and drive the roadmap for platform security and compliance capabilities (SOC 2, HIPAA, audit logs, RBAC, etc.)
• Define and support the integration strategy with third-party vendor applications using APIs, HL7, and other healthcare interoperability standards to ensure seamless data exchange and system extensibility
• Translate regulatory and compliance requirements into actionable platform features and tools in partnership with CISO and Product teams
• Lead development of internal tools to support Access management, audits, and compliance reporting
• Lead GA planning and execution across Engineering, Product, and Customer Support for internal platform releases
• Define and enforce pre-release operational readiness standards, including SLOs, SLAs, observability, and runbooks
• Represent the voice of internal stakeholders (Engineering, Security, Data) to define platform product requirements and priorities
• Drive roadmap for developer experience improvements, technical debt reduction, and CI/CD tooling
• Enable pre-sales and implementation teams by packaging technical features into consumable, compliant offerings
• Align with Engineering leadership to balance short-term delivery with long-term technical platform investments
• Identify opportunities to embed AI and automation into internal tools, developer workflows, and platform operations to increase efficiency, scalability, and compliance visibility