Training Consultant

Intus Care

Training Consultant delivering training programs for IntusCare’s healthcare technology solutions. Ensuring effective client adoption through hands-on sessions and ongoing support.

Posted 6/23/2026full-timeRemote • 🇺🇸 United StatesJunior💰 $95,000 - $105,000 per yearWebsite

About the role

Key responsibilities & impact

Deliver end-user and superuser training across IntusCare’s product suite, both virtually and onsite.
Conduct training sessions that are clear, engaging, and tailored to each client’s workflows and operational needs.
Support clients during go-live weeks, providing hands-on assistance and reinforcing best practices.
Prepare training materials, agendas, demonstrations, and scenarios to ensure effective sessions.
Serve as a trusted training resource to clients throughout their implementation journey.
Assist in identifying knowledge gaps, workflow challenges, or areas where retraining may be needed.
Partner with the Implementation team to maintain alignment on training timelines, readiness, and client progress.
Escalate concerns or risks to leadership as appropriate.
Maintain a strong understanding of IntusCare products, including navigation, workflows, and core functionality.
Stay current with product updates and enhancements to ensure accurate and up-to-date training content.
Document client training progress, attendance, and outstanding follow-up items.

Requirements

What you’ll need

Bachelor’s degree in Healthcare Administration, Education/Training, Technology, or related field preferred.
1–3 years of experience in training, client education, customer success, or healthcare operations.
Strong facilitation and communication skills, with the ability to simplify complex workflows.
Experience in healthcare, EMR/EHR systems, or PACE operations strongly preferred.
Excellent organization, time management, and client service skills.
Ability to travel for onsite training and go-live support at least 2 weeks per month.

Benefits

Comp & perks

Competitive salary and benefits package
Opportunity to work with a passionate and innovative team
Professional development and growth opportunities
Flexible work environment

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

trainingclient educationcustomer successhealthcare operationsEMR systemsEHR systemsPACE operations

Soft Skills

facilitationcommunicationorganizationtime managementclient service

Certifications

Bachelor’s degree in Healthcare AdministrationBachelor’s degree in Education/TrainingBachelor’s degree in Technology