Sales

• Daily sales management of Loan Officers including adherence to key metrics, time blocks, scheduling, sales and technical skills.
• Development and improvement of overall processes including sales strategy, phone systems and lead generation systems.
• Management of leads distributed to the team including disposition of leads, transfer rate and lead management protocols.
• Responsible to provide ongoing coaching to Loan Officers to drive efficiency and increased sales production.
• Work with Loan Officers and Processing Department on loan level issues.
• Recruiting, training and developing of Loan Officers
• Measuring and reporting of daily team production and participation in monthly leadership meetings
• Active participation in Retail Leadership team to assure achievement of operating plan and strategic evolution.
• Responsible for all regulatory compliance functions for their teams including, but not limited to initial disclosures sent timely, rate lock disclosures sent timely, State of IL predatory lending compliance and quality assurance.

Sales Manager, Consumer Direct Lending

Regional Sales Manager – Graphics & Personal Auto

Account Executive, CRE

Sales Coordinator – East & Central US Region

Government and Corrections Sales

Senior Director – Strategic Account Management