RCM Technical Support Specialist
DentalXChange
Operations Support Specialist, Order Entry
Intelassist
full-time
Posted on:
Location Type: Hybrid
Location: Quezon City • 🇵🇭 Philippines
Visit company websiteSalary
💰 ₱50,000 - ₱60,000 per month
Job Level
Mid-LevelSenior
About the role
- Process e-commerce customer orders via EDI/NetSuite and manage order entry.
- Review inventory levels to ensure adequate quantities and communicate exceptions.
- Manage and update customer records in NetSuite for e-commerce accounts when new locations are added.
- Respond professionally and timely to inquiries from e-commerce customers and manage order exceptions.
- Coordinate shipping of products within customer’s time frame and handle co-manufacturer shipping requests (e.g. ASN revisions, label printing).
- Issue Purchase Orders to co-manufacturers based on sales order confirmations and process co-manufacturer invoices into NetSuite.
- Analyze manufacturer costs for conformity with contracts and process freight broker invoices into NetSuite.
- Process expense payables, conduct reconciliations, own state registration process and manage tonnage filings.
- Invoice all customers through NetSuite and email invoices to any non-EDI customers.
- Provide backup for other operational tasks and contribute process improvement suggestions.
Requirements
- Bachelor Degree in Accounting or equivalent work experience.
- At least 5+ years of experience.
- Experience working with international clients is a must.
- NetSuite experience is a must.
- Experience with Order Entry.
- Experience with Accounts Payable.
- Experience with Accounts Receivable.
- Experience and proficiency with MS Word, Outlook, Excel, 10-key and Accounting & Enterprise software tools.
- Familiarity with carrier/shipping logistics and dock management preferred.
- Comfortable working with multiple online vendor-tracking systems and EDI (electronic data interchange).
- Excellent organizational and communication skills (oral and written).
- Ability to excel at details, multi-tasking, and working under pressure in a fast-paced and changing environment.
- Demonstrate consistent ability to build productive and positive working relationships with Managers and Team Members throughout the organization.
Benefits
- Onsite onboarding for 1-2 days, followed by a transition to a remote setup.
- Night Shift (Following U.S. Time Zone).
- WHY INTELASSIST? We grow together. We value your effort. We aim to empower you.
ATS Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
order entryaccounts payableaccounts receivableexpense payablesreconciliationspurchase orderscost analysisfreight processinginventory managementshipping logistics
Soft skills
organizational skillscommunication skillsmulti-taskingattention to detailability to work under pressurerelationship buildingprocess improvementprofessionalismtimelinessadaptability
Certifications
Bachelor Degree in Accounting
