Integer Holdings Corporation

Customer Success Manager

• Investigates and provides technical information for customer inquiries
• Participates in obtaining and quoting new account information
• Manages customer orders and confirms on-time delivery
• Facilitates communication with customers about order processes
• Coordinates customer visits for relationship development

Customer Success Specialist

Solutions Engineer

• Lead, configure and implement PLM using SAP S/4HANA aligned with business goals and industry best practices.
• Primary point of contact for IBP, with ability to make configuration changes, as required.
• Collaborate with cross-functional teams to gather requirements and translate them into scalable PLM and IBP solutions.
• Strong understanding of discrete manufacturing and make-to-order processes.
• Define integration strategies between SAP PLM and systems like SAP S/4HANA, CAD, PDM, and MES.
• Provide technical leadership during PLM and IBP implementations, upgrades, and migrations.
• Assist with scoping prospective changes and advising business and ERP/IT leadership.
• Ensure solutions adhere to internal controls, SOX compliance, and audit standards.

Solutions Architect – PLM

Product Manager

• Lead the definition, development, and implementation of product management plans.
• Oversee the product lifecycle from planning to phasing out.
• Develop vision and strategy for assigned market or product segment.
• Collaborate cross-functionally with Sales, Operations, R&D, Quality, and Finance.
• Drive establishment of strategic marketing plans for the market or product segment.

Director, Product Management

Sales

• Supports Account Executive to grow revenue and share within territory and accounts
• Focuses on providing exceptional customer service and identification of ways to leverage all capabilities to solve customer problems
• Serves as the primary customer interface and manager for customer development programs from initiation through execution
• Leverages technical competency and skills to ensure smooth, on time, and on budget project completion
• Serves as a technical expert by helping to facilitate technical concurrence and identifying opportunities to leverage capabilities

Technical Sales Manager – Metal Components

Engineer

• Develop new processes for product manufacturing
• Implement new manufacturing lines and ensure successful execution
• Collaborate with cross-functional teams to meet quality standards
• Manage budgets and risks to ensure timely delivery of projects
• Communicate project status to stakeholders through reports and presentations

Process Development Engineer III

Account Manager

• Lead global ER strategy and initiatives in partnership with Human resources and our Ethics and Legal colleagues
• Ensure HR team members and assigned investigators are investigating issues as they arise, following best in class procedures
• Oversee complex ER cases, provide advice, guidance and structure for assigned investigators
• Maintain and update ER policies to reflect best practices and compliance with medical device regulations
• Deliver ER training for HR teams and managers, emphasizing compliance and ethical standards critical in regulated industries
• Monitor ER trends and provide insights to leadership for proactive risk management
• Work closely with regional HR leaders to ensure cultural sensitivity and local compliance

Senior Global Employee Relations Manager

Financial Planning and Analysis

• Lead the Commercial Finance Workstream throughout the full global ERP implementation lifecycle
• Partner with IT and system integrators to translate business requirements into SAP functional design
• Participate in SAP design workshops related to commercial finance
• Validate SAP configurations and process flows
• Lead user acceptance testing (UAT), data validation, and defect resolution
• Collaborate with business stakeholders, process owners, and SI Partner to define and document business requirements
• Drive and own final decisions relative to commercial finance standard processes
• Monitor key project milestones and deliverables for the commercial finance workstream

Senior Manager, Symphony Commercial Finance

• Adhere to Integer’s Values and all safety, environmental, security and quality requirements
• Identify potential new business opportunities by attending trade shows in APAC area
• Work closely with each site and internal functions to manage customer relations
• Build good relationship with customer stakeholders to secure business and grow revenue in APAC area
• Follow-up to ensure appropriate completion of special requests and resolution of product/service issues
• Keep informed on new products, services, and general information through training and self-study
• Support preparation for trade shows and liaise with local vendors
• Anticipate, identify, and resolve issues that may adversely affect customer relations/sales revenue
• Responsible for maintaining expenses within budget and generating required reporting
• Perform other duties as required

Sales Specialist

Communications

• Develops annual internal and external strategic communication plans
• Measures the effectiveness of communication plans
• Oversees internal and external enterprise communication calendars
• Maintains strategic focus on prioritization planning
• Ensures a growing toolkit of do-it-yourself templates are available
• Manages media relationships and provides first response to media inquiries
• Drives the creation and implementation of multi-channel communication campaigns
• Partners with various teams to develop and implement communications plans
• Educates stakeholders on proper use of communication tools

Senior Manager, Communications

Director

• Adheres to Integer’s Values and all safety, environmental, security and quality requirements
• Lead the establishment and execution of the global SIOP processes for all of Integer
• Execute all facets of the SIOP process to provide an optimum customer service level and working capital performance
• Partner with marketing and sales, to ensure the demand consensus process delivers an agreed upon, workable volume forecast
• Integrate NPI, EOL, LTA’s, Support/Service requirements, Market data, and other product demand signals to create a demand forecast
• Collaborate with Product Management, Marketing, Sales, Engineering, Support, Logistics, Supply Chain, Finance
• Lead the SIOP management reviews, prepare all data and metrics for review
• Create the SIOP minutes, communicate key conclusion to stakeholders and perform follow up of the actions
• Recommend optimal inventory levels at various stages in the supply chain
• Ensure smooth transition of demand from NPI from Engineering/Product Management to Mass Production
• Analyze supply and demand issues and facilitate resolution throughout the supply chain
• Assist in quantifying and defining scope for capacity, resource, logistics, and supply chain planning
• Evaluate supplier delivery performance and capability
• Maintain forecasts and manage links between systems for forecasting, master production scheduling, inventory management, and product development
• Facilitate a global Executive SIOP process for Executive Leadership team
• Document and share “best practice” methods, processes, and ideas across the business’s supply chain operations
• Identify opportunities to reduce the cost of sales and operations planning

Director, SIOP

Manager

• Manage activities of Post Market Surveillance professionals and provide daily direction
• Ensure compliance with relevant FDA, EU, ISO regulations
• Build, mentor, and inspire a high-performing team
• Develop and execute global PMS strategy aligning with regulations
• Oversee complaint handling, investigations, root cause analysis
• Manage high-priority projects, resolving complex issues
• Lead interactions with regulatory agencies, audits, and inspections
• Promote collaboration and cross-functional alignment
• Implement advanced tools and analytics for trend identification

Global Manager, Post Market Surveillance

Compliance

• The primary purpose of this job is to provide team support to Regulatory Affairs managers and department management in being responsible for ensuring compliance to all relevant regulations and standards.
• Develop strategies and prepare submissions for national and international product registrations.
• Prepares and maintains regulatory files, regulatory reports, and databases.
• You adhere to Integer’s Values and all safety, environmental, security and quality requirements including, but not limited to: Quality Management Systems (QMS), Safety, Environmental and Security Management Systems, U.S. Food and Drug Administration (FDA) regulations, company policies and operating procedures, and other regulatory requirements.
• You will be responsible to prepare national and international regulatory submissions for Integer owned devices.
• You will provide team support and leadership for product submissions and consult with multiple sources for information in order to prepare submissions.
• You will review Change Requests that require regulatory review and approval to ensure compliance with national and international government regulations.
• You will prepare and maintain no-file decisions, external regulatory databases (ex. FDA FURLS, GUDID, EUDAMED, etc.), and product files consistent with Integer quality system requirements and department procedures.
• You will actively support the sales and marketing team and develop regulatory strategies where required.
• You will actively support projects from new product introduction (NPI) and R&D and develop regulatory strategies.
• You will participate in risk management activities.
• You will attend project meeting attendance and provide regulatory assessments and required technical feedback, as required.
• You will coordinate the review of and responses to customer requests/queries for information related to process and products and maintain respective tracking logs.
• You will participate in customer notification of changes and assist in maintaining respective tracking log.
• You will obtain external regulatory documents in support of customer requests (ex. CFG’s, CFS’s) and facilitate the legalization/authentication/apostilling of such documents, as required.
• You may perform and support internal quality system audits in accordance with Integer quality management system procedures and according to the external requirements as indicated in the Integer Quality Manual.
• You will participate in regulatory and Notified Body audits as a regulatory team member in either back room or front room activities and may compile, organize and track responses to findings.
• You will perform work on projects where you will follow Integer’s standard quality management system methodologies to investigate opportunities for process improvements.
• You are expected to collaborate with others in the exchange of information, ask questions and regularly check for understanding in support of your development as a regulatory professional.
• You may carry out trending for field complaints and present to leadership.
• Assist in CAPA investigation and root cause analysis, and performance of effectiveness activities.
• You may perform other duties as needed and as directed by your line of supervision.

Regulatory Affairs Specialist – III

Project Manager

• Responsibility for end-to-end management and execution of projects
• Completing the project within budget and on time
• Meeting key performance objectives
• Managing issues to resolution
• Managing project and scope changes effectively
• Ensuring that the work completed adheres to all company and department standards
• Owns department processes required for successful project delivery and continuous project management methodology
• Develops, manages, and tracks project plans and completion activities
• Leads project meetings and provides status reporting
• Executes project communication plans and proactively manages issues
• Manages cross-functional team to successful deliver project objectives
• Defines and implements department project management methodology

ERP Project Manager – PMO/IT

• Lead, develop and oversee a PMO team that identifies and seeks to harness enterprise or category growth opportunities
• Collaborate cross-functionally and effectively influence without authority
• Orchestrate the entire product launch lifecycle, from market strategy to post-launch optimization
• Propose and plan key projects and initiatives with the Senior Leadership Team
• Provide timely updates to the Senior Leadership Team on project status, challenges and actions