Instant Impact

Customer Retention Specialist

• Serve as a key contact for customer queries or requests, resolving matters promptly and escalating more complex requirements when needed
• Carry out proactive check-ins with customers to monitor satisfaction, identify risks, and spot growth opportunities
• Share customer experience insights internally to support continuous improvement
• Deliver a smooth onboarding experience, ensuring customers are set up for success from day one
• Manage offboarding processes where needed, with clear communication on requirements and timescales to set expectations
• Drive adoption of the Customer Hub and self-service tools, helping customers use available digital services confidently
• Encourage digital-first handling of routine requests to improve speed, consistency, and customer experience
• Maintain accurate and up-to-date customer information and data in CRM systems
• Use customer data, feedback, and behavioural indicators to identify trends and risks
• Contribute to the development of customer segmentation and prioritisation strategies
• Proactively engage high-value or at-risk customers to spot churn risks early
• Escalate and help resolve issues that may impact retention, working closely with internal teams
• Gather and share customer insight to help improve products, services, and processes
• Identify recurring issues and work with internal teams to drive continuous improvement
• Support initiatives that enhance customer satisfaction and retention outcomes
• Work closely with internal teams to deliver joined-up customer management

Customer Retention Manager

Procurement

• Berechnung der erforderlichen Mengen und Platzierung von Bestellungen
• Abgleich und Ablage von Bestellbestätigungen, Überprüfung von Mengen, Größen und Lieferdaten
• Überwachung der eingehenden Lieferungen und Koordinierung mit Lieferanten zur Lösung von Problemen
• Unterstützung der Warenimportprozesse, einschließlich See- und Luftfrachtkoordination
• Pflege von Stammdaten im ERP-System und Erstellung neuer Artikel
• Kommunikation mit internationalen Anbietern in Englisch (Asien, Europa)

Purchasing Assistant – 3-6 month FTC

Business Development Rep

• Provide key administrative and operational support to the Marketing & Business Development team
• Contributing to a range of client development, marketing and business growth initiatives
• Support events, pitches, CRM activity, research and marketing operations
• Help drive brand awareness, client engagement and business development activity

Marketing and Business Development Assistant

Recruitment

• Execute Talent Acquisition Strategy: Innovatively implement the TA strategy for new requisitions, ensuring a swift, effective, and engaging hiring process.
• Exceed Partnership Goals: Consistently meet and surpass all partnership SLAs and objectives, setting new benchmarks for success.
• Oversee the Hiring Journey: Manage all hiring activities by overseeing agreed volumes of roles with robust tech and Centre of Excellence support.
• Maintain Quality Standards: Ensure high-quality work from Talent Acquisition Partners and any support from the Centre of Excellence.
• Provide a top-tier, memorable experience to all key stakeholders, including hiring managers and candidates, while continuously expanding our influence and impact with the partnership.
• Collaborate and Innovate: Work with the Partnership Director to deliver cutting-edge insights and foresight to stakeholders through detailed reports and talent/market intelligence.
• Offer fresh, innovative suggestions to enhance the client's Talent Acquisition function and processes, supporting every step of the way in implementing these improvements.
• Sharing best practices, ideas, and partnership results.
• Leading internal coaching and training sessions.
• Embodying and promoting ii's values and culture.

Talent Acquisition Manager – Professional Services

Executive Assistant

• We are currently representing a leading global Financial Services firm in the appointment of high-calibre professionals as part of a period of strategic growth and investment. **Our client operates at the intersection of corporate, fiduciary and regulatory services, partnering with private equity houses, investment managers and international financial institutions. Backed by long-term institutional investment and an established global brand, the firm is scaling its capabilities, technology and international footprint. **This is an opportunity to join a business that combines the agility of a growth platform with the credibility, client base and governance of a market leader.

Assistant VP – Internal Company Secretary

Financial Planning and Analysis

• Owning the production and delivery of management accounts across the German, European and Netherlands entities
• Leading the statutory accounts process and supporting the audit for the relevant entities
• Designing and implementing financial controls and processes in line with group standards
• Managing and developing the existing finance team across Germany and the Netherlands
• Tackling existing backlogs and fixing broken processes within the finance function
• Acting as a finance business partner to the operational and warehouse leaders at the Helmond site
• Partnering with the Group Finance Director on group consolidation and reporting

Finance Manager

Business Analyst

• Producing financial and commercial analysis to surface insight across the group
• Supporting group reporting and management information for leadership and the US parent
• Partnering with the Group Finance Director on transformation and integration initiatives
• Working alongside operational and commercial teams to interrogate the numbers behind the business
• Bringing structure to incomplete or inconsistent data and improving it as you go

Finance Business Analyst

• Owning the production and delivery of UK management accounts
• Leading the statutory accounts process and supporting the audit
• Designing and implementing financial controls and processes from scratch
• Tackling existing backlogs and fixing broken processes within UK finance
• Acting as a finance business partner to UK operational and commercial leaders
• Partnering with the Group Finance Director on group consolidation and reporting

Analyst

• Play a key role in delivering high-quality data insights across the business
• Work closely with senior stakeholders to design and develop dashboards, reports and analytical solutions that support decision-making and operational performance
• Work with complex datasets, drive improvements in data quality and reporting processes
• Contribute to building a more data-driven organisation

Senior Reporting Analyst

Attorney

• Inspire and Guide: Manage our Talent Acquisition Partners/ Leads and oversee support from our centres of excellence team members.
• Drive Excellence: Set and maintain high standards, pushing our team's performance to the next level.
• Champion Growth: Develop the skills and knowledge of the team, promoting continuous learning.
• Execute Talent Acquisition Strategy: Innovatively implement the TA strategy for new requisitions, ensuring a swift, effective, and engaging hiring process.
• Exceed Partnership Goals: Consistently meet and surpass all partnership SLAs and objectives, setting new benchmarks for success.
• Oversee the Hiring Journey: Manage all hiring activities by overseeing agreed volumes of roles with robust tech and Centre of Excellence support.
• Maintain Quality Standards: Ensure high-quality work from Talent Acquisition Partners and any support from the Centre of Excellence.
• Create Amazing Experiences: Provide a top-tier, memorable experience to all key stakeholders, including hiring managers and candidates, while continuously expanding our influence and impact with the partnership.
• Collaborate and Innovate: Work with the Partnership Director to deliver cutting-edge insights and foresight to stakeholders through detailed reports and talent/market intelligence
• Drive Improvement: Offer fresh, innovative suggestions to enhance the client's Talent Acquisition function and processes, supporting every step of the way in implementing these improvements.
• Sharing best practices, ideas, and partnership results.
• Leading internal coaching and training sessions.
• Embodying and promoting ii's values and culture.

Talent Acquisition Manager – Legal

• The Senior Legal Lead will play a crucial role in identifying and acquiring new clients and building lasting relationships.
• You will also source and assess Legal (Partner) talent that will make impactful placements with our clients.
• This individual will manage all aspects of process, including client/candidate acquisition & management, hiring logistics, and maintaining a robust network of industry leaders.
• Drive new business development efforts by identifying potential clients, building strategic relationships, and presenting tailored recruitment solutions.
• Collaborate with internal teams to ensure seamless service delivery while managing the full sales cycle from prospecting to closing deals.
• Partner with clients to understand their organisational needs, culture, and strategic goals.
• Conduct and consult with clients on future hiring requirements, including qualifications, experience, and leadership competencies.
• Build and nurture long-term client relationships to drive repeat business and client Love.
• Develop and implement innovative strategies to source and attract high-calibre HR talent.
• Leverage various channels, including social media, job boards, industry events, and networking, to identify potential candidates.
• Assess candidates' backgrounds, skills, and potential fit for client roles through in-depth interviews and behavioural assessments.
• Present shortlists of qualified candidates, providing a detailed analysis of each candidate's fit for the role and organisation.
• Conduct comprehensive market research to stay abreast of industry trends, compensation benchmarks, and competitor insights.
• Maintain a network of industry contacts to deepen knowledge of specific sectors and identify potential candidates and clients for future searches.
• Advise clients on talent strategies, market conditions, and compensation trends based on insights and data.
• Manage the entire search process from initiation to offer, ensuring timely and successful communication and placements.
• Coordinate interviews, candidate assessments, and client debriefs while ensuring a seamless, positive experience for both clients and candidates.
• Prepare and present status reports, candidate profiles, and hiring recommendations for clients.
• Adhere to confidentiality standards and ethical guidelines, ensuring discretion and respect throughout the process.

Senior Legal Executive Search Practice Lead

Payroll

• Support the delivery of accurate, compliant, and employee-focused HR operations within a growing Financial Services organisation.
• Responsible for day-to-day payroll and benefits administration, maintaining high standards of data integrity across HR systems.
• Act as the first point of contact for employee pay and benefits queries.
• Support the full employee lifecycle from onboarding to offboarding.
• Work closely with Finance, HR colleagues, and external providers to ensure strong governance and a high-quality employee experience.

HR Operations Specialist – Payroll, Benefits

Account Executive

• Proactively source, qualify, and close new partnership opportunities, focusing primarily on mid-market and growth-stage businesses.
• Manage the complete sales cycle, from initial outreach through to negotiation and closure.
• Build and nurture strong relationships with potential partnerships, including leveraging networks to make new connections.
• Work closely with the leadership team to refine sales strategies and contribute insights for continuous improvement.
• Collaborate with the wider growth function to ensure continuous improvement of the function.
• Represent our brand at industry events and client meetings, primarily within the London area.

• Execute Talent Acquisition Strategy: Innovatively implement the TA strategy for new requisitions, ensuring a swift, effective, and engaging hiring process.
• Exceed Partnership Goals: Consistently meet and surpass all partnership SLAs and objectives, setting new benchmarks for success.
• Oversee the Hiring Journey: Manage all hiring activities by overseeing agreed volumes of roles with robust tech and Centre of Excellence support.
• Maintain Quality Standards: Ensure high-quality work from Talent Acquisition Partners and any support from the Centre of Excellence.
• Create Amazing Experiences: Provide a top-tier, memorable experience to all key stakeholders, including hiring managers and candidates, while continuously expanding our influence and impact with the partnership.
• Collaborate and Innovate: Work with the Partnership Director to deliver cutting-edge insights and foresight to stakeholders through detailed reports and talent/market intelligence
• Drive Improvement: Offer fresh, innovative suggestions to enhance the client's Talent Acquisition function and processes, supporting every step of the way in implementing these improvements.
• Share best practices, ideas, and partnership results.
• Lead internal coaching and training sessions.
• Embody and promote ii's values and culture.

Talent Acquisition Manager

• Oversee the preparation of IFRS‑compliant statutory accounts and lead the full annual audit process.
• Manage and continuously improve the financial reporting function, ensuring timely delivery of management accounts, regulatory reporting, board packs and budgets.
• Prepare periodic variance analysis and present key financial insights to senior management.
• Maintain robust financial controls, including journals, balance sheet reconciliations, revenue recognition and cost allocations.
• Oversee and maintain the chart of accounts, reporting structures and internal financial templates.
• Manage day‑to‑day cash flow, intercompany balances and supplier payment processes.
• Drive system, process and control improvements, collaborating with IT on automation and risk‑mitigation initiatives.

Customer Retention Manager

Purchasing Assistant – 3-6 month FTC

Marketing and Business Development Assistant

Talent Acquisition Manager – Professional Services

Assistant VP – Internal Company Secretary

Finance Manager

Finance Business Analyst

Finance Manager

Senior Reporting Analyst

Talent Acquisition Manager – Legal

Senior Legal Executive Search Practice Lead

HR Operations Specialist – Payroll, Benefits

Account Executive

Talent Acquisition Manager

Senior Financial Accountant