insightsoftware

Collections

• Manage collections and adjustments teams, providing guidance, support, and training
• Develop and implement effective collections strategies and procedures to maximize debt recovery while maintaining positive customer relationships
• Monitor and analyze team performance, implementing measures to improve productivity and success rates
• Communicate with customers regarding outstanding debts, negotiating payment plans, settlements, or other resolutions
• Collaborate with cross-functional teams (legal, finance, customer service) to resolve complex or escalated customer issues
• Identify refinements to organization structure and processes to enable best-in-class customer experience
• Drive strategy for collections and adjustments through collaboration with Acquisition Integration projects for smooth transitions of newly acquired businesses
• Further develop best practices with the Revenue Enablement team
• Collaborate with Sales, Customer Success and Channel partner teams to improve aging position and customer experience
• Report into the Director, Order to Cash; remote employee

Senior Manager, Order to Cash - Collections and Adjustments

Account Executive

• Create new business selling the PowerOn solution to Data & Analytics, Business Intelligence, Digital Transformation, Supply Chain, & IT leaders at public companies
• Manage the entire sales cycle from prospecting through discovery, presentations, demos, contract negotiations, and closing
• Develop and maintain strong contacts and networks both within and outside of the Company
• Understand and communicate market feedback, new opportunities, and product penetration strategies
• Oversee, maintain and update sales forecast and CRM system
• Report to the Divisional Vice President; remote-first role; be available to travel up to 25%

Account Executive, BI

Product Manager

• insightsoftware is a global provider of comprehensive solutions for the Office of the CFO, transforming financial planning, accounting, and operations
• Lead end-to-end product ownership for solutions that integrate mission-critical data between ERPs and insightsoftware financial products
• Create and drive product vision, market strategy, business cases, and roadmap for data fabric and integration solutions
• Study market trends and segmentation to evolve product offerings to meet customer and partner needs
• Use data analytics and financial models to prioritize high-ROI work
• Document business and product requirements and understand technical specifications
• Work with Engineering to enforce standards, naming conventions, design principles, and consistent development methods for superior API experiences
• Manage product business metrics (bookings, revenue, margin, gross retention) and recommend commercial improvements
• Drive commercialization through packaging, pricing, and feature development
• Improve customer experience (NPS) and end-to-end customer journey
• Provide ongoing market analysis, win/loss insights, and VOC-driven action plans
• Design and drive roadmap and portfolio for short- and long-term growth with cross-functional stakeholders
• Execute product launches partnering with Product Marketing and Sales Enablement and support sales and customer education

Director, Product Management – Data Solutions

• Create and drive the product vision and strategy for data fabric solutions and ERP integrations
• Study market trends and segmentation to evolve product offerings and leverage new technologies
• Communicate connectivity product vision to stakeholders, outlining user and business benefits
• Use data analytics and financial models to prioritize high-ROI work
• Document business and product requirements and understand technical specifications
• Work with Engineering to ensure standards, naming conventions, design principles, and consistent development methods
• Manage product business metrics (bookings, revenue, margin, gross retention) and recommend commercial improvements
• Extract commercial value through packaging, pricing, and feature development
• Drive customer experience improvements measured by NPS and end-to-end journey enhancements
• Provide ongoing market analysis, competitive tracking, and action plans
• Identify customer and market requirements through market analysis, win/loss, and VOC interviews
• Drive delivery of market/customer requirements, prioritization, trade-offs, and release execution
• Design and drive product roadmap and portfolio for short- and long-term growth with internal/external stakeholders
• Execute new product launch plans with Product Marketing and Sales Enablement
• Act as product evangelist and internal/external market expert
• Support ongoing sales and customer education programs to promote value-based selling

Senior Manager, Order to Cash - Collections and Adjustments

Account Executive, BI

Director, Product Management – Data Solutions

Director, Product Management – Data Fabric and Integrations