Design, develop, and implement complex solutions within the ServiceNow platform, including custom applications, workflows, integrations, and automations.
Perform advanced customization of the ServiceNow platform, including UI policies, client scripts, business rules, and script includes.
Develop and maintain integrations between ServiceNow and other enterprise systems using REST APIs, SOAP APIs, and other integration methods.
Ensure code quality, maintainability, and adherence to ServiceNow best practices and coding standards.
Conduct thorough testing and debugging of ServiceNow applications and integrations.
Provide technical guidance and mentorship to junior ServiceNow developers.
Participate in code reviews and ensure code quality and consistency.
Contribute to the development and maintenance of ServiceNow development standards and best practices.
Work closely with business analysts, stakeholders, and IT teams to gather requirements and translate them into technical solutions.
Provide support for ServiceNow requests, incidents, changes and problems.
Monitor ServiceNow performance and identify areas for optimization.
Requirements
Bachelor's degree in Computer Science, Information Systems, or a related field or equivalent experience
5+ years of experience in ServiceNow development and implementation
Strong understanding of ServiceNow architecture, modules, and capabilities
Proficiency in JavaScript, HTML, CSS, and other web technologies
Experience with ServiceNow APIs and integration methods
Expertise in implementing and optimizing ITIL aligned processes to enhance service management
Excellent problem-solving and analytical skills
Strong communication and interpersonal skills.
Benefits
Medical, Dental, and Vision insurance
Basic and Supplemental Life Insurance options
401(k) retirement plans with company match
Health Spending Accounts (HSA/FSA)
Flexible time off and 11 paid holidays
Family-building benefits, including Maternity, Adoption, and Parental Leave
Tuition Reimbursement and certification support, reflecting our commitment to lifelong learning
Wellness and Mental Health counseling services
Concierge and work/life support resources
Adoption Assistance Reimbursement
Perks and discount programs
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
ServiceNow developmentJavaScriptHTMLCSSREST APIsSOAP APIsUI policiesclient scriptsbusiness rulesscript includes