iTech AG

Product Manager – ServiceNow

iTech AG

full-time

Posted on:

Location Type: Remote

Location: Remote • Virginia • 🇺🇸 United States

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Job Level

Mid-LevelSenior

Tech Stack

ServiceNow

About the role

  • Consistently engages and collaborates with architects, the government client, customers, and the backlog team to define and prioritize features, determine the best solution to be implemented, and communicate the path forward.
  • Facilitates and executes backlog refinement sessions with architects and the government client.
  • Serves as the People Manager for 3 of the team product owners where the company's performance review policies will be applied.
  • Supervises 1 of the team product owners to ensure that they are fulfilling their everyday role tasks; provides feedback to their employer on an as needed basis.
  • Active member of the leadership team who collaborates frequently with the other managers with the client and internally to provide backlog updates and to brainstorm and implement process improvements for the program.
  • Engages with the ServiceNow Product Team as needed to gather out of the box requirements and to gain awareness on the product roadmap associated with our program.
  • Prepare all 4 Scrum Teams for the PI Planning event by obtaining approval on all backlog features and assigning them to the teams accordingly.
  • Utilize JIRA and Confluence to effectively manage the backlog items and processes related to product owners and product managers.

Requirements

  • Minimum of 3-5 years of experience as a Product Owner or Project Manager, working with agile software teams.
  • Experience utilizing SAFe methodologies for agile delivery of business systems and applications.
  • Experience collaborating with stakeholders at various levels.
  • In-depth knowledge of Agile processes and principles.
  • Outstanding presentation and leadership skills.
  • Strong critical thinking and problem-solving skills.
  • Excellent oral and written communication skills are required.
Benefits
  • Health insurance
  • 401(k) matching
  • Flexible work arrangements
  • Paid time off
  • Professional development opportunities

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
Product OwnerProject ManagerAgile methodologiesSAFe methodologiesbacklog managementScrumcritical thinkingproblem-solving
Soft skills
leadershippresentation skillscommunication skillscollaborationfeedback
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