Senior Implementation Project Manager, Group Health Plans
Personify Health
Technical Solutions Engineer – Server/Storage
Ingram Micro
full-time
Posted on:
Origin: • 🇺🇸 United States • Arizona, New York, South Carolina
Visit company websiteSalary
💰 $85,500 - $136,800 per year
Job Level
Mid-LevelSenior
About the role
- Solution Design (build solutions) - develop a detailed solution design that includes all the necessary components and recommended hardware, software, and services
- Collaborate with sales, the partners, and (as possible) the end-clients to gather and analyze the customers’ requirements, including security requirements, budgetary constraints, time-to-implement, and other business and technical needs
- Identify and evaluate solution options that would meet these requirements
- Develop detailed solution designs and present them to the partners
- Be resource for the partners to present the solution to the end-users (if necessary)
- Enable TSS associates to grow technology sales while maintaining vendor relations
- KPIs: Number of designs built, number of customer engagement (consult, training)
- SLAs: Accuracy of designs, % of on-time delivery and response, % of customer satisfaction
Requirements
- Formal college education or 3-5 years’ experience with technology products preferred
- 3-5 years of experience in pre-sales configuration and solution design for Dell server/storage products
- Experience with Dell configuration tools and enterprise storage architectures
- Dell server/storage certifications (Dell EMC Proven Professional or similar) preferred
- A four-year college degree (or additional experience in a related field) and 3 years functional experience including a minimum 1-year position specific experience
- General proficiency with various tools, systems, and procedures required to accomplish the job
- Effective communication with multiple levels of customers
- Ability to follow direction and take initiative as required
- Ability to work as a member of a team and take constructive criticism as an opportunity to advance/improve
- Ability to drive results as an individual contributor and assist others to achieve similar results
- May need to consult with Senior/Specialist staff members on some technical issues
- Must be prepared to pass a drug test and successfully pass a pre-employment (post offer) background check
