Infotree Global Solutions

Administration

• Install, configure, and maintain PostgreSQL servers.
• Configure database security and server parameters.
• Set up and maintain backup and restore mechanisms, including WAL and Point-in-Time Recovery (PITR).
• Configure and operate streaming and logical replication, failover, and high-availability solutions.
• Optimize database performance (query tuning, indexing, partitioning, autovacuum, planner analysis).
• Monitor databases, collect metrics and logs, and troubleshoot performance or stability issues.
• Perform minor and major PostgreSQL upgrades and migrations, ensuring extension compatibility.
• Use PL/pgSQL and PostgreSQL client tools (e.g. psql) in day-to-day work.

Database Platform Administrator, PostgreSQL

Project Manager

• Support customers in using a learning software platform
• Run 1:1 meetings, trainings, and troubleshooting sessions
• Set up and manage project plans (templates provided)
• Follow up on milestones, risks, and action items
• Schedule meetings and prepare agendas
• Solve issues and coordinate next steps
• Respond to customer requests via email
• Log and follow up on bug reports
• Collect and share product feedback

Project Coordinator

People Operations

• Act as a trusted adviser and subject matter expert to employees and managers on sensitive people matters, including performance management, conflict resolution, policy interpretation, and company values
• Support managers in applying people tools, policies, and procedures to enhance employee engagement, performance, and compliance
• Provide hands-on support with country-specific compliance requirements in Poland, Czechia, and Latvia
• Analyse trends and people data to develop proactive, business-focused solutions
• Partner closely with People & Purpose and HR Operations teams on policies, processes, and employee requests
• Contribute to and lead ad-hoc HR projects, reporting, and cross-functional initiatives
• Act as an onsite HR liaison when required to manage urgent or complex issues

Senior People Consultant

Technical Customer Success

• Set up and configure enterprise integrations with customer systems
• Respond clearly and efficiently to customer technical questions via email, Slack, and calls
• Diagnose and troubleshoot integration issues independently
• Follow up with customers to ensure integrations are successfully deployed
• Collaborate with the engineering team to escalate bugs and complex technical issues

Technical Implementation Specialist – Integrations

• Plan and execute weekly and monthly communication initiatives to keep the customer community informed and engaged.
• Co-own the help center by writing, reviewing, and maintaining articles, and keeping the knowledge hub accurate and up to date.
• Build and update community courses and clearly communicate product changes in collaboration with product teams.
• Support the planning, scheduling, and coordination of events and webinars aligned with communication goals.
• Share updates through the right channels and support customers with product-related questions when needed.
• Follow up on plans, schedule meetings, prepare agendas, mentor junior coordinators, troubleshoot issues, report bugs, and collect product feedback.

Community Engagement Coordinator – Communications Project Coordinator

Cloud Engineer

• Lead the design of multi-account AWS Organization structures
• Develop and maintain advanced Terraform modules to automate the deployment of backend and frontend services
• Implement IAM best practices, service mesh architectures, and egress controls
• Oversee high availability (HA), Disaster Recovery (DR) strategies, and continuous cost optimization
• Partner with DevOps teams to manage automated pipelines and cross-account DNS resolution

Database Platform Administrator, PostgreSQL

Project Coordinator

Senior People Consultant

Technical Implementation Specialist – Integrations

Community Engagement Coordinator – Communications Project Coordinator

Senior Cloud Architect