Operations Project Manager
Newsweek
Principal Project Manager, Telco
Infosys
full-time
Posted on:
Origin: • 🇸🇬 Singapore
Visit company websiteJob Level
Lead
About the role
- Level: Principal Consultant
- Location: Singapore
- Advising clients and key stakeholders with best practices, methodologies, state of the art knowledge on IT and operations, processes, and principles to create value for the customer in an innovative way
- Deep understanding of the telco environment both BSS & OSS and transformation program experiences
- Support program planning, design workshops, documentation etc from both a business and technical perspective
- Lead on many aspects of the client engagement acting as the face of Infosys, including identifying business requirements, developing proposals, translating customer requirements into formal agreements and plans
- Find ways to improve clients' IT department functions and create business architecture models that reflect clients’ goals
- Take overall responsibility for solution, working across organizations to achieve workable end-to-end solutions for Infosys and client
- Independently deliver specific work items using area of expertise (e.g., Telecom product knowledge, Digital, end-to-end customer journey, design thinking)
Requirements
- Professional work experience, minimum 5 years’ experience in OSS/BSS for telco or similar
- Strong proven technical and business analysis skills including driving requirements elaboration, problem solving, long terms goals and how to achieve them
- Good understanding of the domain value chain together with an appreciation of the threats and opportunities presented by market and regulatory change agendas and an ability to articulate these
- Have excellent interpersonal skills and ability to influence clients to achieve successful results and communicate technical ideas
- Possess a strong working knowledge of the industry key players and understand a number of technology standards
- Proven ability to achieve challenging goals and objectives or deadlines
- A consulting mindset and the desire to be seen and promoted as a leading industry expert
