Infinitus Systems, Inc.

Technical Program Manager

• Own the end-to-end delivery for new client integrations and solution pilots.
• Lead and manage the delivery of multiple concurrent programs or workstreams.
• Translate strategic business goals into clear technical requirements and detailed solution plans.
• Define the technical roadmap for scaling client integrations and manage cross-functional dependencies across Product and Engineering.
• Establish program-level metrics, governance, and operating reviews for the entire client lifecycle.
• Lead implementations for integrations with client systems including CRM (e.g., Salesforce), Electronic Medical Records (EMRs), and data platforms via APIs, CSVs, Smart on FHIR, and other standards.
• Coordinate with rest of the customer enablement, internal engineering and product teams to ensure timely, scalable integration rollouts.
• Proactively identify and mitigate technical and non-technical risks across concurrent client programs.
• Act as a consultative partner to Big Pharma, Specialty Pharmacy, Pharm Hubs, Payor and Provider clients; provide clear guidance on system capabilities, integration strategies, and best practices.
• Collaborate with client Hub operations and technical teams and leadership to launch end to end hub experience.
• Lead technical client conversations and working sessions, representing Infinitus as a domain expert.
• Lead customers through design, build, QA, UAT, go-Live and hypercare cycles, proactively troubleshooting issues and ensuring client readiness for launch.
• Proactively identify customer pain points and technical roadblocks, driving internal cross-functional resolution.
• Lead regular strategic business reviews with key client stakeholders to ensure alignment on program goals, objectives and milestones.
• Deliver and monitor key program-level KPIs in Patient Access Hubs, focusing on metrics that drive client ROI (e.g., time-to-therapy, patient activation rates, Task Success Rate, and operational data quality metrics).

Full-stack Engineer

• Design, build, and scale AI-powered, user-facing products that make Eva’s healthcare interactions more intelligent, intuitive, and reliable.
• Lead the end-to-end delivery of complex full-stack product experiences, from frontend architecture and backend services to APIs, data integrations, and production workflows.
• Partner closely with Product, Design, Data Science, Infrastructure, and other engineering teams to bring AI capabilities into real user workflows in a practical, scalable, and measurable way.
• Translate ambiguous product and AI opportunities into clear technical plans, balancing speed, user experience, reliability, safety, and long-term maintainability.
• Build robust systems that connect application logic, data pipelines, model outputs, and human-centered product experiences.
• Evaluate and integrate AI technologies, including LLM-enabled workflows, retrieval systems, classification, summarization, automation, and decision-support experiences where appropriate.
• Establish strong frontend and backend engineering standards, including component architecture, API design, system reliability, observability, testing, and development best practices.
• Make high-quality technical tradeoffs across product impact, engineering complexity, scalability, and long-term platform health.
• Drive cross-team and cross-org alignment to ship high-impact work, influencing through technical clarity, judgment, and collaboration rather than authority.
• Mentor and grow engineers across the team, raising the bar for technical execution, product thinking, and engineering culture.
• Contribute to both short- and long-term technical roadmaps, especially around AI-enabled product development, platform scalability, and full-stack architecture.
• Help shape how Eva responsibly applies AI in healthcare workflows, with a focus on usefulness, trust, reliability, and excellent user experience.

Technical Program Manager

AI Full Stack Engineer