Lead Product Manager, AI Hub

Infinitus Systems, Inc.

Lead Product Manager owning Infinitus’s AI Hub for pharmaceutical patient support. Shaping AI-human workflows across access, affordability, enrollment, and adherence.

Posted 9/2/2026full-timeSan Francisco • California • 🇺🇸 United StatesSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in product management with a focus on AI and human operating models in healthcare, emphasizing safety, compliance, and operational excellence. Proven ability to lead cross-functional teams and translate complex customer needs into scalable product strategies.

Highest-signal resume keywords

Product ManagementAI/ML Product DevelopmentSpecialty Pharma ExpertiseCross-Functional LeadershipRegulatory Compliance

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Product StrategyData FluencyMetrics DefinitionDashboard OwnershipSystems ThinkingCustomer ImplementationAI AutomationPatient Support ProgramsBenefit VerificationPrior Authorization

Soft Skills

MentoringConsultingDirect Customer Experience

Tools & Technologies

Salesforce Health CloudSalesforce Life Sciences Cloud

Industry Keywords

Patient JourneyHub ServicesPayor/PBM WorkflowsOperational ExcellenceSafety-First Environment

Tech Stack

Tools & technologies

Cloud

About the role

Key responsibilities & impact

Own the vision, strategy, and roadmap for the AI Hub
Define how the platform evolves across every stage of the patient journey
Balance AI capabilities with operational excellence, safety, and human expertise in healthcare
Define the AI-and-human operating model, including autonomous agent handling, human-expert routing, and context-preserving handoffs
Continuously expand safe AI automation while instrumenting the system to identify where and why humans are needed
Partner with sales, customers, and leadership to translate pharma manufacturer and specialty pharmacy needs into a scalable product
Lead cross-functional work across engineering, AI/ML, operations, implementation, clinical, and compliance
Mentor other product managers

Requirements

What you’ll need

5+ years in product management
Ownership of a product line or portfolio
Track record of setting product strategy, not just executing a roadmap
Deep specialty pharma / patient support domain expertise
Understanding of hub services, patient support programs (PSPs), benefit verification, prior authorization, copay and financial assistance, and payor/PBM workflows
Strong systems thinking
Fluency with data, including defining metrics, owning dashboards, and making roadmap decisions from evidence
Proven ability to operate in a regulated, safety-first environment where accuracy and compliance are non-negotiable
Senior cross-functional and executive-facing leadership
Direct customer experience
Consulting experience serving pharma / life sciences clients (bonus)
Working knowledge of CRMs, such as Salesforce Health Cloud / Life Sciences Cloud (bonus)
Experience owning customer implementations (bonus)
Experience shipping AI/ML or agentic products (bonus)

Benefits

Comp & perks

Hybrid work (SF office Mon/Tues/Thurs) + catered lunches (Bay Area Positions only)
Competitive salary
Equity
401(k)
Wellness stipend
Medical benefits
Dental benefits
Vision benefits
Generous PTO
Parental leave
Bi-annual offsites
Collaborative, mission-driven culture