The Accounts Receivable Associate plays a key role in supporting the company’s cash flow and credit risk management by conducting daily collection activities
Responsibilities include reaching out to customers via telephone and email to follow up on outstanding balances, resolve invoice or account-related inquiries, and ensure timely payment
This position is responsible for issuing account statements and collection notices, resending or clarifying invoices, and investigating billing discrepancies or disputes to facilitate prompt resolution
This position is responsible for managing accounts receivable and collections while ensuring adherence to the contract terms and conditions
Requirements
High school diploma or equivalent required with a minimum of 2 years of experience in high-volume, business-to-business collections
Solid understanding of current best practices in collections and accounts receivable
Strong professional communication skills, both written and verbal, with the ability to convey information clearly and collaborate in a high-velocity, performance-driven environment across all levels of the organization