Impiricus

Recruitment

• Support the design and execution of recruiting processes to improve candidate experience and hiring efficiency
• Assist with sourcing efforts including talent mapping, outreach, and pipeline development
• Help build and maintain recruiting resources including interview guides, scorecards, and hiring manager materials
• Partner with the TA team to operationalize and organize candidate tracking within the ATS
• Support coordination of interviews and ensure a seamless candidate experience
• Assist in building and maintaining a centralized knowledge base for recruiting processes and best practices
• Partner with People and Hiring Managers to collect and document Standard Operating Procedures and hiring workflows
• Contribute to employer branding initiatives including job postings, social content, and candidate communications

Talent Acquisition Intern

Account Manager

• Drive Revenue Growth: Use 10+ years of sales experience and deep industry connections to exceed quotas and expand business with top 20 pharmaceutical companies.
• Develop & Expand Accounts: Build and grow client portfolios valued at $5M+, with a focus on expansion and long-term impact rather than maintenance.
• Strategic Alignment: Identify and align new business opportunities with both client goals and Impiricus’s platform capabilities for maximum value creation.
• Key Account Ownership: Lead and manage high-value client relationships across all levels of the client hierarchy—including C-suite executives, senior leaders, and agency partners.
• Leverage Networks: Apply a strong, well-established network of decision-makers within the pharmaceutical industry to accelerate growth and strengthen partnerships.

VP, Strategic Partnerships – Pharma, MarTech

Director

• Design and scale programs that drive repeat physician participation
• Optimize response rates, depth, and longitudinal engagement
• Convert one-time interactions into ongoing platform behavior
• Develop DocUpdate’s insights strategy
• Design high-performing engagements, incentives, and targeting
• Deliver high-quality, actionable, and seamless outputs
• Build a scalable advisory board network to provide meaningful opportunities to HCPs such as roundtables and peer discussions
• Create differentiated physician experiences
• Define how physicians interact with content across our partner network
• Turn content into engagement loops, signals, and actions
• Connect engagement to commercial outcomes: Drive interaction → engagement → dependency

Director, Physician Engagement – Insights

DevOps Engineer

• Design, build, and maintain scalable AWS infrastructure using Infrastructure as Code tools such as Terraform or AWS CloudFormation.
• Develop and manage CI/CD pipelines leveraging AWS services (e.g. CodePipeline, CodeBuild, CodeDeploy) and/or third-party tools.
• Operate and optimize containerized and serverless workloads using services such as EKS, ECS, Lambda, and Fargate.
• Monitor, log, and troubleshoot systems using Amazon CloudWatch, AWS X-Ray, and related observability tools to ensure high availability.
• Implement AWS security best practices, including IAM, network security (VPCs, security groups), and secrets management.
• Automate infrastructure operations, scaling, and maintenance using scripting and AWS-native automation services.
• Lead incident response and post-incident reviews, driving continuous improvements in reliability, performance, and cost optimization.
• Identify, troubleshoot, and resolve software defects to maintain application stability and performance.
• Contribute to and enhance QA automation to ensure reliable, high-quality releases.
• Support additional infrastructure, platform, and operational efforts as needed.

Software Engineer – DevOps

Sales Operations Manager

• Manage day-to-day HubSpot administration and maintain foundational CRM hygiene across contacts, companies, deals, and pipeline stages.
• Conduct weekly duplicate audits and resolution, with a goal of defining criteria and eventually automating the process.
• Perform regular audits of deal and contact associations, lifecycle stages, and data consistency — correcting gaps proactively.
• Build and manage lists, workflows, and sequences to support sales and marketing campaigns.
• Support the deal review process by ensuring all required fields, approvals, and documentation are complete before deals progresses.
• Partner with sales reps and leadership to manage deal exceptions, discounting approvals, and non-standard deal requests.
• Maintain and enforce deal desk policies, pricing guidelines, and approval workflows to ensure consistency and compliance across the revenue team.
• Track deal desk request volume, turnaround time, and outcomes to identify bottlenecks and continuously improve the deal review process.
• Maintain and update a lead dashboard tracking pipeline activity, source attribution, and deal progression.
• Build and manage KPI reporting across core metrics: win rate, average deal size, sales cycle length, and pipeline coverage.
• Prepare and support business reviews with accurate, up-to-date performance data and pipeline summaries.
• Surface trends, anomalies, and actionable insights from pipeline and performance data.
• Manage call tracking, tagging, and organization in Gong across the full sales team.
• Leverage Gong Agent Studio to build and maintain automated scorecards and alerts that flag deal risks, identify expansion opportunities, and surface positive buying signals.
• Monitor calls for objection patterns, competitive mentions, and sentiment shifts — synthesizing findings into regular reports for sales leadership.
• Partner with the Director of Sales Operations to translate Gong insights into coaching opportunities and process improvements.
• Identify and implement AI tools and automations that reduce manual lift across the sales workflow.
• Use AI to assist with call summarization, outreach drafting, and client insight extraction.
• Stay current on emerging tools and proactively recommend adoption opportunities.
• Partner with the Director of Sales Operations to design and implement lifecycle stage and lead status frameworks in HubSpot from the ground up.
• Support the build-out of attribution models to ensure marketing and sales touchpoints are accurately captured and credited across the buyer journey.
• Collaborate with marketing to define lead source standards, UTM structure, and MQL-to-SQL handoff criteria.
• Once frameworks are established, manage and maintain ongoing accuracy — auditing for mismatches, stale statuses, and records that fall out of sync with actual deal activity.
• Surface attribution insights to inform pipeline strategy and resource allocation.

Sales Operations Analyst

Content Marketing Manager

• Own and execute a comprehensive content strategy across social, web, video, decks, and thought leadership
• Translate product capabilities, technical concepts, and customer use cases into clear, engaging, and on-brand content
• Develop high-quality copy across formats: short-form social, long-form articles, website content, and executive-level materials
• Lead the creation of speaking proposals, conference content, and executive thought leadership
• Partner closely with product, sales, and leadership to deeply understand our offering and customer needs
• Leverage AI tools to enhance creativity, accelerate production, and scale content output without sacrificing quality
• Maintain a consistent brand voice across all channels and touchpoints
• Create compelling sales and marketing collateral, including decks and customer-facing materials
• Identify new content opportunities and experiment with formats, channels, and storytelling approaches

Talent Acquisition Intern

VP, Strategic Partnerships – Pharma, MarTech

Director, Physician Engagement – Insights

Software Engineer – DevOps

Sales Operations Analyst

Director, Content & Product Marketing