Impact Clients

Account Executive

• Taking 6-7, one hour long enrollment calls per day on Zoom
• Showing up to daily sales meetings (1 hour long)
• Conducting 20-30 minutes/day of daily reporting and administrative activities

Full-Time High Ticket Closer

Customer Success Manager

• Conduct new onboarding calls daily to welcome new students.
• Conduct check-in coaching calls daily to hold accountable, motivate, and inspire students inside the program.
• Message clients daily to hold them accountable to their goals and moderate the community.
• Hold weekly group coaching calls answering client questions.
• Innovate products by creating and producing new video trainings/worksheets.
• Take renewal/upgrade calls with clients and enroll them into backend coaching programs.
• Report on multiple communication channels daily and maintain high attention to detail.

Client Success Coach

Copywriter

• Spend your days researching Instagram to uncover emerging viral trends across all niches imaginable (fitness, business, motivation, theme pages, personal brands, guys pages, girl pages, religion/faith pages, theme pages, and dozens of other niches not mentioned here).
• Track and analyze at least 50+ posts per day.
• Identify commonalities between the highest-performing content: hooks, copy, visuals, style, tone, etc.
• Organize findings and document key insights clearly for fast execution.
• Take the top viral trends and apply them to Richard’s personal brand.
• Write basic carousel copy & video scripts in different formats as seen on our page.
• Collaborate & coordinate content production with our internal content team to make sure your ideas align with the brand voice and goals.

Content Copywriter – Instagram

Appointment Setter

• Messaging and qualifying interested prospects in order to determine the best candidates for our mentorship and private equity firm. This will require qualifying, speaking with, and only letting in those that are truly hungry for success into our mentorship.
• Daily sales meetings, and conducting 15 minutes/day of daily reporting and administrative activities.
• Working directly with our business advisors to only let in the most qualified, hungry, and hard working applicants into our mentorship.

High Ticket Appointment Setter

• Lead and coach 15–30 CSMs and coaches on onboarding, retention, and renewal calls
• Hire, train, promote, and fire — build middle management as the team scales
• Step into refund, chargeback, and escalation situations to retain clients and protect revenue
• Own KPIs around retention, renewals, and outcomes — with daily reporting
• Improve scripts, processes, and SOPs for scalability
• Collaborate with Sales and Marketing to solve problems at the root
• Own the Coaching/Delivery Department end to end

Head of Client Success and Operations

Sales Development Rep

• Work low-volume, high-quality hot leads to help build a buyers list for premium upsells.
• Qualify leads properly, build rapport, and position higher-ticket offers.
• Be a key part of the revenue engine, working closely with closers and leadership to maximize deal flow and conversions.

Sales Development Representative

Content Manager

• Are you a senior content operator and leader?
• Figure out how to build and lead a world-class organic media machine that needs to grow from 1.5M followers to 10M followers in the next 24 months.
• Lead the entire organic content ecosystem—starting with Instagram, then expanding outward into YouTube, short-form platforms, and written platforms.
• You will be running L10 meetings, ensuring efficiency, sharing screen and typing next action steps for every individual that shows up to meetings.
• Read end of week reports that are both quantitative and qualitative and provide coaching and feedback to the Head of IG and Head of YT.
• Ensure everyone is getting their responsibilities done on time and ensuring overall growth.

Director of Organic Content

Video Editor

• Create AI-driven paid ads from concept to final cut — including AI avatars, AI voiceovers, AI b-roll, and motion graphics
• Produce ads in the style we already run for Impact Clients (you'll be expected to study and match our existing ad library)
• Innovate in editing styles by looking at what competitors do
• Be strong at editing attention grabbing hooks that keeps viewers watching until the CTA
• Work in volume and quality, being able to edit ads that will be launched at scale and will perform
• Collaborate with our copywriters to turn high quality copy into high quality ads
• Stay on top of the latest AI tools (HeyGen, Synthesia, ElevenLabs, Runway, Sora, Kling, Midjourney, etc.) and bring new creative formats to the team
• Use insights from copywriters and winning ads to improve the next round of creatives
• As a bonus: brainstorm and collaborate on ad angles, scripts, and concepts that maximize ROAS

AI Ads Short-Form Video Editor

Operations

• Completing daily operational checklists across a variety of business functions
• Handling data entry tasks with a high degree of accuracy and consistency
• Reviewing data and records to catch errors before they become problems
• Working extensively in Google Sheets, building, maintaining, and managing spreadsheets
• Supporting the wider operations team on ad hoc tasks as the business grows

Operations Manager

Creative Strategist

• Build from scratch the ads strategy to push 6 figures/month spend into proven to convert VSLs
• End-to-end media buying strategy for Meta ads, with potential growth into Google, TikTok and native
• Campaign architecture and Business Manager / ad account structure built for high-volume, high-spend performance
• Aggressive testing velocity with rapid creative iteration and scaling in partnership with the content team
• Account health and platform compliance: maintaining strong account standing, resolving disapprovals, and managing the appeals process
• Tracking, attribution, and reporting, owning CAC, ROAS, and LTV as the numbers you live and die by
• Copy for ads at first, with the possibility of hiring copywriters later to increase ad volume

Senior Ads Creative Strategist / Media Buyer

Social Media Manager

• Post content consistently across all our social media accounts, multiple times per day, following our established process and guidelines. (Content is already created by our team, you just post it.)
• Do daily viral research on Instagram --- scrolling, identifying viral posts, and pulling ideas and inspiration on what works and on what doesn't (our team will give you clear guidance and instructions on how to do this, you can apply even if you have no experience).
• Interract with our audience and keep our community engaged.
• Controling the quality of posts and make sure no imperfect posts go out

Part-Time Social Media Virtual Assistant

Customer Support

• Monitor and respond to tickets across our support inboxes, hitting response-time targets (4 business hours standard, 1 hour for high-priority issues like billing disputes or threats)
• Correctly categorize and tag every ticket for accurate reporting
• Handle common cases directly using our documented playbook and canned response library — access issues, billing/commission questions, refund requests, subscription changes, while personalizing every reply rather than pasting a stock response.
• Recognize sensitive situations, refund threats, chargeback risk, legal/review mentions — and escalate immediately per our clear escalation ladder
• Keep the queue clean: no ticket left without a first response by end of day
• Work primarily out of our Helpdesk platform, with Slack for team coordination and Trello for client/refund tracking

Email Support Specialist

Content Writer

• The role in one sentenceYou'll ideate and write the videos Richard reads on camera: starting at four scripts a week across two channels, for an audience that's already there.
• This is a creative role with a research backbone. You're not taking briefs and filling them in. You bring the idea, you defend it, you write it.
• Read this firstYou'd be writing at least four scripts a week for a channel that already works.
• 70k+ subscribers in AI and business. A real company behind it: the videos drive revenue, not ad pennies. There's a filming schedule that doesn't slip, a full editing team, a dedicated thumbnail designer, and an ideation and scripting system that took this channel from zero to where it is now.
• What that means for you: every script you write gets made and shipped. You'll know within 72 hours of posting whether your idea worked, and you'll get that feedback loop over 100 times a year.
• Most writers get 30 shots a year, half of them into channels nobody watches. If you want to get genuinely great at this, rep count on a channel with distribution is the entire game.
• Roughly 50% ideation, 30% scripting, 20% QC.
• **Ideation.** You'll generate a lot of concepts to find the few that are great: angles, titles, formats. Then filter hard. We have a proven process and we'll teach it to you. What we can't teach is the instinct underneath it: knowing why a video worked, feeling when a format is fatiguing, spotting an outlier on someone else's channel and understanding what's actually transferable.
• **Scripting.** Four a week. Three for the main business channel, one for our AI-avatar channel. Our method is systematic, not vibes. We study what's already working, extract the psychological framework doing the heavy lifting, and retrofit it to our own audience and offers. It's been refined across dozens of videos. You'll learn it, then run it.
• **QC.** You'll take the first two passes on each edit. Did the hook land, did the pacing hold, did the retention structure survive? Timestamped notes to the editors. The final pass stays with the Head of YouTube. It's the simplest part of the job, and it's yours because the person who wrote the script is the person who notices when the edit lost the plot. Long-form for now; short-form QC will likely fold in as that output scales.
• You'll work directly with the Head of YouTube, the editing team, and the thumbnail designer, with a weekly 1:1 to pressure-test your reads.
• What you'd be measured onMedian views per video, how many outliers we produce per quarter, and retention. Not hours logged. Your performance pay is tied to the same numbers, so we're reading the same scoreboard you are.