Account Management Coordinator
T S W Wordsmith LLC
Salary
💰 $500 - $700 per month
Job Level
JuniorMid-Level
About the role
- Perform a high volume of outbound sales calls to customers to interact with them and identify their needs or issues
- Clarify information and provide recommendations and solutions to customers via telephone calls
- Build positive work relationships with customers to enhance the image and public perception of a company
- Strive to improve customer satisfaction through excellent customer service
- Place outbound calls to customers to promote new products and services
- Complete call notes and call reports as necessary and update them in the database
- Obtain and evaluate all relevant data to handle complaints and inquiries
- Keep a high level of knowledge about existing products and services
- And other tasks
Requirements
- Previous experience in B2C Sales , including managing outbound and cold call functions
- Medical or healthcare industry experience would be considered a plus
- Strong phone presence with exemplary customer service and sales skills
- Excellent communication skills with active listening
- Customer focus and adaptability to different personality types
- Strong problem-solving and excellent interpersonal skills
- Ability to multi-task, set priorities, and manage time effectively
- Ability to handle stressful situations appropriately
- Excellent written and verbal English language skills
- Proficient in relevant computer applications
- Base salary of $500-$700 per month, plus commission based on performance, with potential earnings of $1300+ per month.
