West Pharmaceutical Services

Strategic Account Manager

West Pharmaceutical Services

full-time

Posted on:

Location: 🇺🇸 United States

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Job Level

Mid-LevelSenior

About the role

  • Hunt and acquire new logo accounts to expand Mosaicx's market presence
  • Execute and manage the complete sales cycle to generate new solution sales
  • Develop and maintain expert-level knowledge of Mosaicx CX solutions and competitor offerings
  • Identify and present compelling value propositions to drive additional solution purchases
  • Research emerging industry trends to enhance Mosaicx's value proposition
  • Establish yourself as a trusted advisor with deep industry and solution expertise
  • Proactively manage pipeline with timely opportunity updates and monitoring
  • Coordinate sales operations resources to improve sales cycle efficiencies
  • Achieve assigned revenue quotas and growth targets
  • Drive growth strategy and establish reputation as a key contributor at a rapidly growing company

Requirements

  • Bachelor's Degree in business, information technology, or related field (equivalent professional experience may be considered)
  • 5+ years selling SaaS solutions in customer self-service (B2C), contact centers, or related areas
  • Proven ability to close deals generating $500K-$1M in annual revenue
  • Demonstrated success negotiating and closing complex mid-market to large enterprise deals
  • Experience managing and growing accounts
  • New logo hunter with finance industry experience preferred
  • Knowledge of CX (customer experience) and IBA (intelligent business automation)
  • Knowledge of conversational IVA
  • Experience in finance-related secure payments
  • Strong account relationship management and opportunity identification
  • Ability to work independently with minimal supervision
  • Excellent time-management and self-direction capabilities
  • Superior relationship building and interpersonal skills
  • Exceptional written and oral communication skills
  • Experience delivering compelling presentations to large audiences
  • Willingness to travel on short notice as business needs require
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