Manager, Community Health ED Navigator
Imagine Pediatrics
full-time
Posted on:
Location Type: Remote
Location: Remote • Texas • 🇺🇸 United States
Visit company websiteSalary
💰 $100,000 - $130,000 per year
Job Level
Mid-LevelSenior
About the role
- Oversee the Community Health Navigator team responsible for our medical transition of care programming for emergency room discharges.
- Provide clinical oversight of the team, ensuring proper escalation of patients and review of medical concerns.
- Manage non-clinical roles focused on transitions of care.
- Uphold team members to Imagine specific policies, clinical programming requirements, and utilization targets.
- Conduct 1:1 supervision to team members reviewing administrative and clinical topics.
- Organize and lead departmental team meetings inclusive of attendance, agenda, and meeting minutes.
- Manage acute escalations from team members and provide guidance on next steps.
- Evaluate care team performance quarterly and hold members accountable for KPIs and SLAs.
- Work collaboratively with other leadership roles to improve patient experience and develop new programs and services.
Requirements
- At least 3 years of experience as a Registered Nurse in a high-volume acute care setting.
- Graduate with a Bachelor's of Nursing from an accredited university is required.
- At least one year of experience working with transitions of care population or as part of a team specifically focused on preventing inpatient/ED readmissions.
- Experience managing medically complex pediatrics required.
- Ambulatory pediatric practice experience strongly desired.
- Tele-health experience a plus, especially in the virtual urgent care space.
- Compact licensed RN in one of the following states (TX or FL) is required.
- Maintenance of professional credentialing and CME standards.
- Proficiency in Spanish required.
Benefits
- Competitive medical, dental, and vision insurance
- Healthcare and Dependent Care FSA; Company-funded HSA
- 401(k) with 4% match, vested 100% from day one
- Employer-paid short and long-term disability
- Life insurance at 1x annual salary
- 20 days PTO + 10 Company Holidays & 2 Floating Holidays
- Paid new parent leave
- Additional benefits to be detailed in offer
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
Registered Nursetransitions of careacute carepediatric caretele-healthCME standardsclinical oversightpatient experienceKPI managementadministrative supervision
Soft skills
leadershipcollaborationcommunicationorganizational skillsperformance evaluationguidanceteam managementproblem-solvingaccountabilitymeeting facilitation
Certifications
Compact licensed RNBachelor's of Nursing