Client Success Manager, Telecom
Digital Direction
Cloud
Field Architect
Illumination Systems Arizona
full-time
Posted on:
Origin: • 🇺🇸 United States
Visit company websiteJob Level
Mid-LevelSenior
Tech Stack
CloudKubernetes
About the role
- Sales Strategy Development: Collaborate with sales leadership to develop and implement effective sales strategies using Salesforce to manage customer relationships and pipeline.
- Technical Expertise: Utilize your knowledge of Kubernetes to provide technical guidance and support to the sales team, ensuring that our cloud storage solutions are effectively communicated to potential clients.
- Customer Engagement: Engage with customers to understand their business needs, articulate our value proposition, and develop tailored solutions that meet their requirements.
- Sales Enablement: Create sales collateral, presentations, and demonstrations that effectively showcase our offerings, integrating Salesforce capabilities to streamline processes.
- Cross-Functional Collaboration: Work closely with product development and marketing teams to ensure alignment between customer feedback and product enhancements.
- Training and Mentorship: Provide training and mentorship to sales representatives on Salesforce best practices and Kubernetes integration.
- Performance Metrics: Analyze sales data and performance metrics to refine strategies and improve sales outcomes.
Requirements
- Bachelor’s degree in Business, Computer Science, or a related field.
- 4+ years of experience in a sales engineering or sales architect role, preferably within the cloud or storage industry.
- Proficiency in Salesforce CRM, with a solid understanding of its features and capabilities.
- Knowledge of Kubernetes and its applications in cloud solutions.
- Strong technical acumen, with the ability to communicate complex concepts in a clear and concise manner.
