IICRC

Sales

• Meet or exceed assigned sales quota by executing the sales cycle
• Engage with clients to understand needs
• Evaluate mold investigations and determine possible mold risks
• Create job quotes
• Complete mold remediation according to company protocol
• Leave jobsite with a clean, orderly appearance
• Provide excellent customer service and communicate effectively to achieve customer satisfaction
• Maintain appearance, and organization of trucks, warehouse, and equipment
• Effectively maintain POS/CRM system protocols

Sales Solutions Representative

Account Executive

• Initiate communication with individuals and organizations to arrange planned meetings and cultivate relationships with key decision-makers
• Resulting in referrals for customers requiring our restoration services
• Secure commitments from potential referral sources
• Foster strong connections with existing customers and referral partners through regular phone and in-person interactions
• Maintain active engagement to enhance customer retention and strengthen referral sources

Cleaning and Restoration Sales Representative

Account Manager

• Generate new business opportunities
• Develop referral partnerships
• Conduct in-person sales visits
• Attend networking and community events
• Build and maintain professional relationships
• Track leads and sales activity
• Represent the company with professionalism and integrity
• Help grow the ServiceMaster Restore by ELE brand throughout the community

Sales Account Representative

• Initiate communication with individuals and organizations to arrange planned meetings and cultivate relationships with key decision-makers
• Identify potential new customers and referral sources
• Create and maintain sales route records
• Perform sales calls resulting in scheduled meetings with target referral prospects
• Gain commitment from customers leading to referrals of those in need of restoration services
• Complete weekly and monthly sales reports in a timely manner
• Attend weekly sales meetings
• Maintain phone and in-person contact with existing customers
• Maintain customer contact database
• Make group presentations to prospective organizations
• Consistent, effective involvement in trade, community, and networking Organizations, and participation in networking activities and events.

Restoration Sales Representative

Operations

• Oversee and assist offices with working on commercial jobs and communicating with customers and insurance carriers.
• Establish relationships with customers and adjusters from initial call to final invoicing.
• Provide assistance with cost estimating on the job.
• Manage the progress of jobs through the job management system.
• Review estimates submitted by offices to confirm accuracy based on scope and reporting.

Commercial Operations Specialist

Business Development Rep

• Expanding client base and referral network
• Building long-term partnerships with property managers, restoration contractors, insurance adjusters, and law enforcement agencies
• Generating new business and nurturing existing accounts
• Responding promptly to inbound sales inquiries and converting leads into active accounts

Business Development Representative

Controller

• Manage all accounting operations, including the production of timely financial statements, WIP reporting, and comprehensive balance sheet reconciliations.
• Apply strong knowledge of project/job cost accounting, percentage-of-completion methods, and WIP reporting to ensure project profitability is transparent and accurate.
• Analyze operational data to drive growth and profitability; review overhead expenses and job costs to implement corrective actions when necessary.
• Forecast and manage cash flow. Oversee daily banking transactions and maintain adequate company insurance and vendor compliance files.
• Ensure timely filing of all local, state, and federal tax returns, licenses, and prevailing wage reports.

Director

• Develop sales and operational strategies.
• Work closely with leadership to meet company objectives.
• Oversee all operations processes to ensure consistent, efficient workflows.
• Provide support, mentoring, and continuous improvement feedback for the Large Loss Rebuild Team.
• Have P&L ownership from business development, Estimating, Project planning, Project Management and Collections.
• Responsible for hiring and developing new team members.
• Successfully maintain and grow the Company’s gross margin on all projects.
• Establish quantitative and qualitative metrics, guidelines, and standards for estimating and project management efficiency.