IHG Hotels & Resorts

Human Resources

• Provide administrative and operational support to the HR Shared Services Center
• Coordinate calendars, meetings, and logistics for HRSC related activities
• Organize internal HRSC events such as workshops, training sessions, team days, and recognition events
• Manage event logistics including venue booking, travel, catering, materials, and attendee communication
• Prepare agendas, capture minutes, and track action items, follow up with owners, and maintain clear records of progress
• Organize and maintain shared folders, distribution lists, trackers, and HRSC documentation
• Support coordination of HRSC communications and team events
• Support the HRSC leadership team with daily operational needs and coordination tasks
• Process GPT&S invoices in partnership with business owners, Procurement, and Finance teams
• Track purchase orders, invoices, and payment status
• Prepare, format, and update Powerpoint decks based on outlines, drafts, or guidance provided by GPT&S leadership

HRSC Coordinator

Artificial Intelligence

• Lead the end-to-end design, development, project management, and implementation of AI-driven solutions.
• Accurately identify key business objectives and related risks prior to assessment of control mechanisms.
• Demonstrate a value-added approach to assurance by providing practical recommendations.
• Deliver risk-based audits using technology-enabled testing and analytics-driven insights.
• Assess design and operating effectiveness across strategic, operational, financial and technology risks.
• Embed analytics and automation across the audit lifecycle and maintain reusable scripts and dashboards.
• Champion ServiceNow and SharePoint for workpapers, workflow and issue management.
• Partner with IT/InfoSec and business SMEs to validate findings and uplift audit quality.

Analyst, Global Internal Audit, AI

Executive Assistant

• Organize, prioritize and expedite flow of work through assigned executive(s) office
• Act as gatekeeper for executive to determine importance of telephone calls, personal visitors, and incoming mail
• May provide answers to immediate issues in the executive’s absence or contact the executive remotely to alert him/her of critical work situations
• Research and compile data from a variety of sources
• Perform special projects for the executive or functional area
• Compose and type a variety of correspondence, executive briefs, etc. requiring judgment and knowledge of functional area
• Maintain executive’s appointment calendar; coordinate meeting arrangements
• Organize and maintain relatively complex administrative and departmental records
• Complete expense reports for review and signature

Senior Executive Assistant

Brand Manager

• Serve as a liaison between the assigned brand team and other corporate resources, agencies, vendors, and the brands.
• Work with vendors and key internal departments in order to traffic and/or evaluate assigned projects.
• Manage, catalogue, and ensure availability and accessibility to all resources including photography, guidelines, research, reports, etc.
• Coordinate successful participation in various internal and external functions representing initiatives, including new initiatives, special events, conferences and meetings.
• Support the assigned brand with essential functions including invoicing, coordinating executive brand reviews and management of the brand experience space.
• Assist the department head, directors and managers in the development of marketing initiatives, including the development of program specifications and collateral materials for the brand and hotels.
• Serve as the assigned brand liaison with stakeholders on matters on brand development and launch of the first branded hotels.
• Field and conduct follow-up calls or other correspondence with agencies and stakeholders to support departmental objectives.
• Coordinate the development and production of support tools for educating external agency and internal Company staff regarding the effective delivery of the brand and brand marketing programs.
• Complete and/or manage assigned special projects.
• Research and compile a variety of moderately complex data to include creating spreadsheets or databases for maintaining and reporting management information; may require some analysis of marketing data, programs, or trends.
• Prepare a variety of departmental reporting/presentation materials, gathering and summarizing information from various sources as requested.

Associate Manager, Brand Strategy & Planning

Revenue Operations

• Update/prepare analytical tools and reports on weekly basis or as necessary
• Analyze and forecast demand patterns for all segments
• Analyze competitive pricing and behavior
• Track commercial growth strategy
• Measure revenue performance at several different analysis levels
• Identify key trends in revenue performance and areas of strengths/weaknesses
• Recommend strategic actions as a result of any analysis conducted

Revenue Operations & Pricing Specialist

Manager

• Work closely with the Senior Director of North Africa to support IHG’s growth agenda
• Actively seeking out development opportunities including new builds, conversions, portfolio deals, and strategic brand rollouts
• Build a strong market network, stay updated with industry news, develop relationships with owners, developers, consultants, investment groups, and government stakeholders
• Assess and analyse opportunities quickly and independently, identifying site suitability, brand fit and commercial viability
• Working closely with the Senior team supporting negotiations end-to-end, partnering with Investment Analysis and senior development leadership
• Manage RFP responses, feasibility inputs, and internal approval processes, creating informative decks for presentation to the business
• Collaborate across IHG functions (design & engineering, operations, legal, finance) to move deals from concept to close
• Stay ahead of market intelligence, track competitor activity, supply pipelines, and capital appetite across North Africa

HRSC Coordinator

Analyst, Global Internal Audit, AI

Senior Executive Assistant

Associate Manager, Brand Strategy & Planning

Revenue Operations & Pricing Specialist

Senior Manager – Development