Salary
💰 $54,063 - $115,850 per year
About the role
- Support in managing of projects from design through implementation that support growth and operational improvements for the company.
- Identify, drive and develop best practices, efficiencies, and process workflows.
- Perform day-to-day management of operation activities; prioritize, resolve issues and discrepancies as they surface.
- Collaborate with applicable stakeholders including Inventory Planning, Marketing, Warehouse Operations, and Engineering.
- Manage and execute multiple time-sensitive projects to meet business objectives; liaise with management on defining project scope, goals, deliverables and executing as needed.
- Support in identifying resource requirements and schedule project activities.
- Ensure that projects/tasks meet deadlines and escalate issues which may impact successful implementation/execution.
- Conduct data collection and analysis and perform reporting for projects and KPIs.
- Actively identify and scope new opportunities to improve customer service and business processes.
- Present information to people at multiple levels in and outside of iHerb.
- Perform other duties as assigned.
- Working hours between 5:30AM EST-1:30PM EST.
Requirements
- Excellent verbal and written communication skills in Arabic and English.
- Ability to collect, analyze and report on data needed for required for projects.
- Detail oriented: attention to accuracy in this role is vital.
- Analyze information and evaluate results to choose the best solution and solve problems.
- Ability to apply knowledge of quality; use analytical thinking/techniques to solve problems.
- Ability to multi-task in a high-pressure environment.
- Good understanding of how various areas integrate within the organization to achieve the business objectives.
- Ability to self-motivate, work as a team player, and work in a fast-paced environment.
- Must be comfortable with presenting information to people at multiple levels in and outside of iHerb.
- Must be able to make evaluative judgments based on the analysis of information.
- Identifies potential solutions through the application of technical experience guided by manager.
- Excellent organization skills and ability to multi-task.
- Proficient in the use of Microsoft Suite (EXCEL, Word, PowerPoint, Visio, and Project).
- 1+ year of similar experience.
- Experience managing complex projects.
- Understanding of business process workflows.