Collaborates with in-country People Services managers across multiple RWS sites globally, ensuring efficient HR data management and compliance as part of the Human Resources Global Service Delivery Team.
Executes and refines administrative processes within the company’s HR system, maintaining data integrity, consistency, and alignment with global and local standards.
Manages and enhances end-to-end People Services operations in accordance with global processes, with consideration for local variations.
Maintains and updates HR systems, ensuring timely and precise data input while supporting process improvements.
Conducts audits to uphold data integrity, proactively addressing discrepancies and implementing necessary remediation actions.
Creates and organizes personnel documentation, ensuring compliance with data protection policies and evolving regulatory requirements.
Delivers on Service Level Agreements (SLAs) and aligns policies with best practices to support a positive employee experience.
Collaborates with HR team members and partners with stakeholders to enhance HR services and foster innovation and efficiency.
Prepares data extracts and supports payroll functions, facilitating timely and accurate processing.
Proactively assists People Services team, addressing emerging needs and operational demands; works closely with the People Services Country Manager.
Requirements
Relevant experience in entering, maintaining, and processing accurate data within business IT applications.
Expertise in preparing and managing high-volume data extracts.
Experience using HR software, including Microsoft Dynamics 365 HR Solution (preferred).
Proficiency in Microsoft Office and other productivity tools.
Experience collaborating with stakeholders across diverse regions, including North America.
Skilled in conducting and evaluating background checks with accuracy and discretion.
Ability to prioritize and manage high-volume workloads efficiently.
Strong written and verbal communication skills.
Ability to handle sensitive and confidential information responsibly.
Proactive and adaptable, thriving in both independent and collaborative work environments.
Effective time-management and organizational skills.
Ownership and accountability, consistently seeing tasks through to completion.
A college degree or equivalent professional experience is beneficial.