Manager

• Lead and execute a diverse range of quantitative and qualitative research projects addressing major business questions for Fortune 500 clients.
• Serve as the primary point of contact and manage complete execution of projects, including project scoping, cost estimations, and client communication.
• Design and program research instruments using multiple methodologies and Fuel Cycle Research Engine platform; load, test, and proofread surveys before production.
• Assure data accuracy and relevance, oversee data collection, ensure quotas are met, and maintain data quality.
• Analyze data, develop insightful results or "story" addressing business objectives, and prepare and present reports summarizing findings and recommendations.
• Utilize advanced data analysis techniques to interpret research findings and generate recommendations.
• Lead, mentor, train, and performance manage junior market research team members (RM/SRA), ensuring high-quality deliverables and adherence to timelines.
• Coordinate and execute project components for multiple projects, prioritize tasks, and collaborate with cross-functional teams (community management, programming and data processing, Customer Experience).
• Assist with daily moderation of research activities in communities and extract insights.
• Ensure all project components are executed within scope and timelines, and ensure client satisfaction by managing expectations and delivering high-quality market insights.

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