Manager, Vehicle Operations and Logistics
Cox Enterprises
Director, Global Maritime Medical Operations
Ideagen
full-time
Posted on:
Location Type: Hybrid
Location: Fort Lauderdale • Florida • 🇺🇸 United States
Visit company websiteJob Level
Lead
About the role
- Lead our team of account managers while serving as the primary liaison between our customers, our medical services provider partner, and our organization
- Own and nurture the relationship with our medical services provider partner, ensuring delivery on agreed SLAs and KPIs
- Foster a strong, collaborative working relationship with all stakeholders
- Provide overall ownership of our global clinic network
- Ensure adherence to service level agreements across all location
- Lead, motivate, and develop a high-performing team of account managers
- Apply medical and management expertise to identify and implement continuous improvements
Requirements
- Experience in maritime medicine and the maritime industry, especially cruise lines
- Strong operational excellence skills for measuring and improving performance
- People management experience and proven customer relationship management skills
- Experience working as a Doctor or Nurse in the cruise industry
- Experience using SeaCare software
Benefits
- Benefits at Ideagen
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
operational excellencecustomer relationship managementmaritime medicinecontinuous improvement
Soft skills
leadershipteam developmentcollaborationcommunication
