Lead National Retail Execution: Manage all aspects of retail operations, ensuring timely and consistent service delivery that meets client expectations and business goals.
Strategic Collaboration: Partner with Client Solutions, Business Operations, Analytics, and other Acosta/Mosaic teams to design and optimize retail service models.
Team Leadership & Development: Coach and mentor the Retail Operations team through ongoing feedback and formal performance evaluations, fostering a culture of excellence and accountability.
Business Development Support: Collaborate with the Business Development team to support new client acquisition and growth initiatives, including participation in Top-to-Top meetings.
Operational Efficiency: Champion data-driven decision-making to identify and implement process improvements that enhance productivity and reduce costs.
Industry Leadership: Serve as a role model for Acosta’s values and operating philosophy, building strong relationships with clients, partners, and internal teams to elevate the company’s reputation in the retail industry.
Oversee retail merchandising activities nationwide and lead implementation of best practices.
Requirements
Bachelor of Arts or Science degree required.
Minimum of 10 years in sales or marketing roles with increasing responsibility.
At least 5 years of experience managing a team.
Proven success in a senior management role within a food broker or major national packaged goods company.
Strategic thinker with a strong ability to build consensus across teams.
Proficient in retail operations software and tools.
Passion for leveraging innovative technologies to enhance retail execution.
Strong analytical skills with the ability to interpret sales and marketing data to guide team direction.
Exceptional communication skills across all levels—executives, clients, and team members.
Customer-focused with strong interpersonal, negotiation, and relationship-building abilities.
Solid understanding of financial management principles and the ability to monitor and control expenses.
Ability to clearly communicate company goals, values, and operating philosophy.
Willingness and ability to travel 40–60% as needed.
Ability to travel long distances.
Strong listening and tactile capabilities for field engagement and team interaction.
Benefits
Many of our field roles provide our associates with flexible scheduling options.
Emphasis on work-life balance.
Reasonable accommodations for applicants with disabilities (contact AskHR@acosta.com).
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
retail operationsdata-driven decision-makingprocess improvementsfinancial managementsales data interpretationmarketing data interpretation
Soft skills
team leadershipcoachingmentoringstrategic thinkingcommunicationinterpersonal skillsnegotiationrelationship-buildingcustomer-focusedanalytical skills