Salesforce Business Analyst, Active Secret or Public Trust
ICF
CloudCyber Security
Salesforce Business Analyst, Public Trust
ICF
full-time
Posted on:
Origin: • 🇺🇸 United States • Virginia
Visit company websiteSalary
💰 $60,927 - $166,810 per year
Job Level
Mid-LevelSenior
Tech Stack
CloudCyber Security
About the role
- Engage with DoT stakeholders to analyze current business processes, identify pain points, and gather requirements for the Salesforce-based solution.
- Translate business needs into detailed user stories, workflows, and system requirements to support low-code/no-code development on Salesforce’s Government Cloud Platform.
- Collaborate with the team to prioritize and refine the product backlog, ensuring alignment with project goals and stakeholder expectations.
- Create comprehensive documentation, including process flows, requirements specifications, user guides, and deliverables required for gate reviews.
- Assist in delivering user training to ensure effective adoption and use of the new Salesforce system.
- Support the team in meeting DoT and federal security and compliance standards, including contributing to cybersecurity documentation for ATO approval.
- Facilitate communication between stakeholders, developers, and other team members to ensure clarity and alignment on project objectives.
- Participate in Agile ceremonies (e.g., sprint planning, reviews) to provide insights on requirements and process improvements.
- Support gate reviews for system and acquisition lifecycle checkpoints, ensuring all deliverables meet DoT standards.
Requirements
- 3+ years as a Business Analyst, including at least one Salesforce project.
- 3+ years of experience and proven proficiency with Agile project management tools (e.g., Jira, Trello) and Microsoft Office Suite.
- 1+ years of experience delivering user training or creating technical documentation.
- Candidate must have a Public Trust or an Active Secret clearance.
- U.S. Citizenship or Green Card holder is required due to federal contract requirements.
- Candidate must reside in the U.S., be authorized to work in the U.S., and all work must be performed in the U.S.
- Candidate must have lived in the U.S. for three (3) full years out of the last five (5) years.
- Must support US Eastern time zone working hours.
- Familiarity with Salesforce and its general functionality, including Salesforce’s Government Cloud Platform, and experience on at least one Salesforce project.
- Understanding of DoT and federal government security standards and experience supporting ATO processes (preferred).
- Experience working with federal government clients, particularly DoT (preferred).
- Salesforce Business Analyst certification, Salesforce Administrator certification, or meaningful Trailhead badge attainment (preferred).
- Background in data migration projects (preferred).
- Experience with Agile methodology and participation in Agile ceremonies.
