iBusiness Funding

Implementation Manager

iBusiness Funding

full-time

Posted on:

Location Type: Remote

Location: Remote • Florida • 🇺🇸 United States

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Salary

💰 $100,000 - $120,000 per year

Job Level

Mid-LevelSenior

Tech Stack

Cloud

About the role

  • Implement cloud-based banking software and ensure task completion
  • Collaborate with project leads to enhance processes
  • Assist in software feature discussions based on client requirements
  • Guide clients through setup, training, and ongoing support
  • Regularly communicate with clients to address issues and future needs
  • Maintain client records and update internal systems
  • Provide training, consulting, and support services as needed
  • Be readily available to address client queries
  • Participate in sales calls and product demonstrations
  • Address SBA-specific inquiries across various stages
  • Monitor and follow up on client support issues
  • Generate informative reports and troubleshoot as needed
  • Stay updated on evolving business needs and product developments

Requirements

  • Bachelor’s degree
  • 3+ years of SBA experience in sales, underwriting, closing, or servicing
  • Familiarity with financial/banking industry practices
  • Understanding of banking processes and software development lifecycle
  • Experience collaborating with diverse teams across locations
  • Proficiency in MS-Office 365, MS-Visio, SharePoint, and related software
  • Strong problem-solving and analytical skills
  • Excellent organizational and communication skills
  • Ability to build rapport via phone, email, and video conferencing
  • Capacity to manage multiple tasks in a fast-paced environment
  • Exposure to JIRA/Salesforce is advantageous
Benefits
  • medical, dental, and vision coverage
  • 401(k) with company match
  • paid time off

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
SBA experiencebanking processessoftware development lifecycleproblem-solvinganalytical skillsorganizational skillscommunication skillstask management
Soft skills
collaborationrapport buildingclient supporttrainingconsultingissue resolutionadaptability
Certifications
Bachelor's degree
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