Sage Intacct Implementation Consultant
Net at Work
Private Cloud AI Customer Engineer
Hewlett Packard Enterprise
full-time
Posted on:
Location Type: Remote
Location: Remote • California, Florida, Illinois, New York, Texas • 🇺🇸 United States
Visit company websiteSalary
💰 $103,400 - $237,000 per year
Job Level
Mid-LevelSenior
Tech Stack
AirflowCloudKubernetesLinuxNoSQLPythonRayRDBMSSparkSQL
About the role
- Assist customers in initial adoption of HPE PCAI Private Cloud AI product.
- Project manage customer and use case.
- Provide hands-on support and guidance during first three months post-purchase.
- Conduct informal product training sessions.
- Schedule and conduct regular cadence calls with customers to track progress.
- Serve as the primary point of contact for customers during onboarding phase.
- Guide customers through initial adoption of first use case.
- Collaborate with internal teams to ensure customer success.
- Monitor customer progress and provide proactive support to ensure early value realization.
Requirements
- Python (hands on with data science libraries preferred)
- Linux
- Kubernetes (GPU Scheduling)
- Containerization (Including repositories, creating container images, etc)
- Helm
- AuthN/AuthZ (including SSO)
- LangChain, LlamaIndex, vLLM
- RAG Pipelines
- Storage (object, file)
- Big Data (structured vs unstructured) and storage solutions (data warehouses, lakes, distributed file systems)
- Relational Database Management System (RDBMS)
- SQL and NoSQL
- NLP (and its limitations)
- LLMOps
- Vector DBs
- Enterprise AI solutions and techniques (Virtual assistants, Q&A chatbots, summarization, RAG, etc)
- Project Management: Demonstrated expertise in managing multiple complex projects simultaneously.
- Customer Service: Strong customer service orientation, with a focus on delivering exceptional support.
- Technical Troubleshooting and Problem Resolution: Strong analytical and problem-solving skills.
- Communication: Excellent verbal and written communication skills.
- Collaboration: Strong teamwork skills.
- Empathy: Ability to understand customer challenges and provide supportive solutions.
- Proactive Approach: Initiative to anticipate customer needs.
- Attention to Detail: Keen attention to detail.
Benefits
- Health & Wellbeing: comprehensive suite of benefits supporting physical, financial and emotional wellbeing.
- Personal & Professional Development: specific programs catered to helping you reach your career goals.
- Unconditional Inclusion: celebrating individual uniqueness with flexibility in managing work and personal needs.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
PythonLinuxKubernetesContainerizationHelmAuthN/AuthZLangChainLlamaIndexvLLMSQL
Soft skills
Project ManagementCustomer ServiceTechnical TroubleshootingCommunicationCollaborationEmpathyProactive ApproachAttention to Detail
