Implementation Manager – Legal
Foundation AI
Go
Implementation Manager
Coastal Community Bank
full-time
Posted on:
Location Type: Remote
Location: Remote • 🇺🇸 United States
Visit company websiteSalary
💰 $130,146 - $155,000 per year
Job Level
SeniorLead
Tech Stack
Ruby on Rails
About the role
- Own the full lifecycle of partner implementations from kickoff through go-live.
- Build and manage detailed project plans, timelines, and deliverables.
- Identify and manage risks, issues, and dependencies; escalate where necessary.
- Serve as the main point of contact for fintech partners during onboarding.
- Translate partner business and technical requirements into actionable internal deliverables.
- Provide clear, consistent communication to partners and stakeholders.
- Guide partners through API integrations, file exchanges (SFTP, JSON, XML), and testing.
- Coordinate UAT, production validation, and post-launch transition to relationship management.
- Create and maintain partner-facing documentation, playbooks, and guides.
- Manage implementation governance processes and milestones.
- Contribute to improving onboarding frameworks, templates, and automation for scalability.
- Partner with Product and Engineering to provide feedback that improves our BaaS platform.
Requirements
- Bachelor’s degree in Business, Finance, Computer Science, Information Systems, or related field (or equivalent practical experience).
- 7+ years of experience in implementation management, client onboarding, or technical delivery within fintech, payments, BaaS, or banking.
- Familiarity with banking and fintech regulatory frameworks (KYC, AML, compliance).
- Proven ability to manage multiple concurrent projects with shifting priorities.
- Exceptional stakeholder management and communication skills — able to engage technical, compliance, and executive audiences effectively.
- Proficiency with project management methodologies and tools (e.g., Notion, Jira, Asana, Confluence, Monday).
- Knowledge of payment rails (ACH, wires, RTP, book transfers, card networks) and related funds and data flows.
- Technical aptitude with the ability to master new systems and concepts.
- Strong knowledge of API integrations, data mapping, and technical workflows.
- Strong problem-solving and analytical skills with attention to detail.
Benefits
- Health insurance
- Time off
- Professional development
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
API integrationsdata mappingproject managementimplementation managementtechnical deliverypayment railsKYCAMLcomplianceproblem-solving
Soft skills
stakeholder managementcommunicationattention to detailanalytical skillsability to manage multiple projectsengagement with technical audiencesengagement with compliance audiencesengagement with executive audiences
