The Implementation Specialist will play a critical role in the successful onboarding of partner practices to Aledade’s tools, ensuring EHR systems are configured and optimized to enhance patient outcomes, reducing healthcare costs, and increasing operational efficiency.
The role will require in-depth collaboration with practice stakeholders and the multidisciplinary Aledade team to facilitate the optimization of EHR systems and implement data-sharing strategies that align with Aledade’s population health solutions and strategic ACO initiatives.
This individual will be responsible for managing client-facing projects from start to finish, providing ongoing coaching and training to practice staff, and ensuring the full adoption of value-based care models.
Requirements
Bachelor's degree required; significant relevant work experience may be accepted in lieu of educational requirements.
4+ years experience working as a client-facing project lead in the healthcare industry (i.e., ambulatory practice, EHR vendor, health plan, hospital, government, management consulting) with a proven track record of creating, maintaining, and enhancing customer relationships and optimization of their EHR systems.
3+ years implementation or optimization experience with top-tier ambulatory EHRs and practice management software, preferably with expertise in Epic Ambulatory, NextGen, Athena, Greenway, or eClinicalWorks products.
This position will work remotely within the US and includes periodic travel to Aledade’s Headquarters in Bethesda, MD, assigned markets, and partner practices.
Benefits
Flexible work schedules and the ability to work remotely are available for many roles
Health, dental and vision insurance paid up to 80% for employees, dependents and domestic partners
Robust time-off plan (21 days of PTO in your first year)
Two paid volunteer days and 11 paid holidays
12 weeks paid parental leave for all new parents
Six weeks paid sabbatical after six years of service
Educational Assistant Program and Clinical Employee Reimbursement Program
401(k) with up to 4% match
Stock options
And much more!
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
EHR optimizationdata-sharing strategiesvalue-based care modelsproject managementclient-facing project leadimplementation experienceoptimization experienceambulatory EHRspractice management softwarecustomer relationship management