IAT Insurance Group

Claims Specialist

• Handles claims, moderate to severe in scope, relative to homeowner’s property based on Claim Guidelines.
• Perform CAT duty as needed that will require occasionally working weekend hours, overnight hours, holiday hours (Federal and religious), etc.
• Follows standard practices and procedures in analyzing situations or data where answers can be readily obtained.
• Verifies/analyzes applicable coverage for the reported loss.
• Establishes 24-hour contact and maintain appropriate contact with all involved stakeholders throughout the life of the claim file.
• Investigates each claim by gathering information, conducting interviews, taking statements, conducting website research as needed, reviewing and analyzing reports and related bills.
• Identifies and addresses subrogation/contribution/SIU opportunities.
• Sets accurate/timely loss/expense reserves in compliance with Claim Guidelines.
• Evaluates, negotiates, and authorizes settlements with all stakeholders within designated authority.
• Selects, directs and manages Vendors/Counsel including approval of defense budgets.
• Negotiates directly with claimants and claimant attorneys upon receipt of critical information.
• Drafts correspondence, including but not limited to, coverage letters to stakeholders as required.
• Maintains resident/nonresident adjuster licenses as required.
• Works on problems of limited scope.
• Follows standard practices and procedures in analyzing situations or data from which answers can be readily obtained.
• Perform other duties as needed

Homeowners Property Claims Specialist

Underwriter

• Provide day-to-day oversight for the Underwriting Operations Team within the Management Liability unit
• Lead organizational change; develop and empower staff; cultivate relationships
• Conduct performance reviews, goal setting, and ongoing feedback
• Oversees training and quality product output of account management staff
• Use metrics to monitor daily workloads, prioritize assignments, and ensure SLAs are met; investigate and resolve abnormalities
• Foster collaborative relationships with internal and external customers
• Perform other duties as needed

Manager, Underwriting Support

General

• Market to assigned agencies to achieve acceptable new business flow.
• Review and analyze underwriting files, using judgment and experience as primary criteria, to accept new business or continue renewals within established authority level.
• Review and analyze all documents within or associated with the underwriting file to establish accuracy in identification and minimizing risk of exposure, utilizing change requests, claim information, loss control and outside databases to identify changes in exposure to risk.
• Review, evaluate and determine account premium levels using sound judgment consistent with established company premium modification plans within authority limits.
• Read, evaluate and interpret contracts and policies to determine exposures providing guidance and clarification to others consistent with experience.
• Provide clarification and verification of coverage to the Claims Department consistent with experience.
• Assess agency activity; provide clarification to agency personnel about company’s position in annual visits to assigned agencies consistent with experience.
• Perform other tasks as needed.

Senior Inland Marine & Property Underwriter

System Administrator

• Design, build, and maintain automation solutions that eliminate repetitive manual work across infrastructure, identity, and Microsoft 365 services.
• Develop and manage Infrastructure as Code (IaC) to provision, configure, and govern cloud and on-premises resources in a repeatable, auditable way.
• Build automation and integrations using the Microsoft Graph API to streamline identity, licensing, Teams, Exchange, and SharePoint operations.
• Author and maintain PowerShell scripts and runbooks to automate provisioning, reporting, lifecycle management, and remediation tasks.
• Design, implement, and operate Microsoft cloud solutions including Azure services (compute, networking, storage, monitoring), Entra ID (access controls, roles, MFA, conditional access), and Microsoft 365 (Exchange, Teams, Viva Engage, SharePoint).
• Configure and maintain Windows Server environments across cloud and on-premises, including Active Directory, Group Policy, DNS, DHCP, and IIS.
• Maintain the security, compliance, disaster recovery readiness, and performance of cloud and on-premises services.
• Identify root causes of recurring issues and eliminate them through automation rather than repeated manual resolution.
• Collaborate with cross-functional teams (Security, Application Support, Data, PMO) to deliver scalable and secure solutions.
• Perform other duties as needed.

Systems Administrator Engineer – Cloud, Automation

Director

• Handles highly complex exposure claims based on Claim Guidelines.
• Directs and manages use of independent investigators, appraisers, and experts.
• Selects, directs and manages defense counsel including approval of budgets.
• Develops litigation/file disposition strategy.
• Attends mediations, settlement conferences and trials.
• Reports to reinsurers as required by reporting guidelines.
• Requires interaction and alerts with our Underwriting business partners.
• All Time Limit Demands to be escalated to management.
• Assist Sr. Claim specialists with analysis of claim issues as needed.
• Verifies/analyzes applicable coverage for the reported loss.
• Establishes 24-hour contact and maintain appropriate contact with all involved stakeholders throughout the life of the claim file.
• Investigates each claim by gathering information, conducting interviews, taking statements, conducting website research as needed, reviewing and analyzing reports and related bills.
• Identifies and addresses subrogation/contribution/SIU opportunities.
• Sets accurate/timely loss/expense reserves in compliance with Claim Guidelines.
• Evaluates, negotiates, and authorizes settlements with all stakeholders within designated authority.
• Selects, directs and manages Vendors/Counsel including approval of defense budgets.
• Negotiates directly with claimants and claimant attorneys upon receipt of critical information.
• Drafts correspondence, including but not limited to, coverage letters to stakeholders as required.
• Maintains resident/nonresident adjuster licenses as required.
• Performs other duties as assigned.

Claims Major Case Director

• Through collaboration with the EVP of the Excess Middle Market (MM), establish the underwriting direction, underwriting appetite, and underwriting authority for the Excess MM businesses to support profitability targets.
• Ensures compliance to underwriting direction, underwriting appetite, and underwriting authority through individual account discussions and underwriting audits.
• Collaborates with Excess MM leadership on the development of business plans, products, and IT support.
• Collaborates with Excess MM leadership to identify training needs and development of a plan to address needs.
• Coaches, mentors and directs training and development of the underwriting team to ensure underwriting quality and proficiency.
• Supports the development of staff through coaching, leading organizational change, cultivating relationships, putting staff in a position to succeed, and creating a climate where staff are motivated to do their best.
• Partner with support functions such as Product, Actuarial, Claims, Regulatory, Loss Control, and IT to ensure products are compliant, competitive, and profitable.
• Collaborate on the development of pricing models appropriate for various types of commercial lines.
• Coach, mentor, and direct training and development of individual underwriting teams to ensure underwriting and service quality and proficiency.
• Ensure regulatory and legal compliance.
• Identify and capitalize on expense reduction opportunities, through process and technology enhancements.
• Travel as needed. Perform other duties as assigned.

Vice President, Underwriting

• Partner with the SVP to guide the underwriting approach for the Management Liability business, including risk appetite and decision authority.
• Review and provide input on complex or higher-exposure accounts, and step in on key deals as needed.
• Lead a team of five underwriters, supporting their day-to-day work, performance, and development.
• Maintain your own book of business, including underwriting decisions, broker engagement, and portfolio performance.
• Build and maintain relationships with wholesale brokers within the West region.
• Partner with Product, Actuarial, and Claims to adjust pricing, coverage, and underwriting approach as needed.
• Monitor portfolio trends and adjust underwriting approach where appropriate.
• Look for ways to improve workflows and make underwriting processes more efficient.
• Ensure underwriting practices align with regulatory requirements and internal guidelines.
• Support hiring, onboarding, and ongoing development of underwriting staff.
• Perform other duties as needed.