i3 Verticals

Account Executive

• Generate new logo revenue using your Public Sector Industry experience
• Develop and manage territory that outlines strategy and resources
• Develop respected relationships in client and partner
• Act as trusted business advisor to clients
• Interact with industry consultants to build relationships
• Develop written proposals and articulate company value proposition
• Effectively manage opportunities and sales activities in CRM system
• Manage and leverage relationships with i3 sub-vertical leadership
• Utilize i3 team members to achieve business
• Meet and exceed monthly, quarterly and annual revenue targets
• Oversee work quality, training, instructing and scheduling work

Account Executive – Mid-West US Territory

Implementation Specialist

• An Implementation Engineer – JusticeTech works closely with customers to understand their requirements and configure our software solutions to meet customer needs.
• The Implementation Engineer - JusticeTech should have a deep understanding of the products and software process being implemented for our customers and be able to speak to how the solution works and how it relates to the customer’s business processes.
• The Implementation Engineer – JusticeTech is accountable for the successful implementation and testing of customer solutions and will regularly interact with internal and external stakeholders.
• The Implementation Engineer – JusticeTech works closely with other Implementation Engineers, Data Engineers, Developers, Product Owners, and the Project Manager to ensure successful delivery of the implementation.

Implementation Engineer

Support Engineer

• Provide front-line technical support for our proprietary software applications via phone, email and remote access in a timely manner to external clients.
• Build and maintain effective relationships with team members, management, in-house software developers and clients.
• Identify, troubleshoot and resolve application issues.
• Communicate and escalate issues that cannot be resolved to the appropriate team member(s).
• Document all reported issues and task details; analyze gathered data.
• Deploy and provide training on software applications to new clients and new versions to current clients.

Software Support Analyst I

Proposal Manager

• Assist verticals by identifying RFPs/RFIs using corporate tools (GovWin, GovSpend)
• Coordinate with EVP, Sales Manager, Account Executive (AE), Finance, Development, and Legal to determine if opportunities are a strategic fit.
• All RFPs/RFIs over $100K require a review meeting with Sales Manager, AE, Proposal Manager, EVP, Paul Christians, Lisa Coram, and Alysha Marx.
• Once determined to move forward with RFP/RFI - Set up and manage tools (Teams, SharePoint, Salesforce, Loopio, Copilot, etc.) in alignment with the RFP Detailed Process to track and execute responses
• Balance workload based on deadlines and priorities as directed by the Sales Manager and/or EVP
• Proactively identify and manage risks (contractual, pricing, scope) and escalate as needed
• Communicate regularly with Sales Managers and EVPs regarding due date changes, priorities, status, and strategy
• Facilitate client communication following the rules set forth within the bid, such as submitting questions within the allotted timeframe.
• Monitor and communicate any amendments, deadline changes, or requirement updates
• Assign sections to SMEs and provide clear guidance on expectations
• Coordinate with Legal, Finance, and Product teams to gather required inputs
• Escalate delays or risks impacting deadlines to Lisa Coram and Alysha Marx
• Develop, draft, and edit proposal content, including cover letters and response narratives
• Tailor responses to align with client requirements, vertical strategy, and win themes (leveraging prior “won” proposals).
• Participate in debriefings/lessons-learned sessions after delivery of a proposal to contribute ideas and recommendations towards proposal process improvements.
• Maintain overall proposal quality by ensuring:
• All questions are fully answered
• Requirements are met
• Submissions are accurate, consistent, and professional
• Maintain, update, and leverage proposal content libraries and tools (Loopio, Salesforce, SharePoint, Copilot)
• Set and manage follow-up reminders with AEs, Sales Managers, and EVPs after proposal submission
• If approved or requested by the vertical EVP and/or CRO – submit and track the FOIA process on any submitted RFI/RFP’s

Full-stack Engineer

• Follow the organization’s technology architecture vision, strategy, and roadmap in alignment with business objectives
• Serve as a technical contributor for one or more products
• Communicate delivered solutions clearly and persuasively to audiences ranging from engineers to product owners
• Deliver enterprise-scale software solutions that are secure, scalable, resilient, and cost-effective
• Conduct technical reviews of existing systems, identifying optimization opportunities, technical debt, and modernization priorities
• Troubleshoot and debug issues across full application stack, with guidance from senior team members
• Stay informed about relevant technologies through independent research

Software Engineer

• Generate new logo revenue using your Public Sector Industry experience
• Develop and manage territory outlining strategy and resources
• Develop highly respected relationships in client and partner
• Act as trusted business advisor to guide clients
• Interact with industry consultants to build relationships
• Develop written proposals and articulate company value proposition
• Effectively manage opportunities and sales activities in CRM system
• Manage and leverage relationships with i3 sub-vertical leadership
• Utilize i3 team members to achieve business
• Meet and exceed monthly, quarterly and annual revenue targets
• Coordinate resources and oversee work quality, training, instructing and scheduling work