Implementation Engineer

i3 Verticals

Implementation Engineer configuring software solutions for JusticeTech customers. Collaborating with teams to ensure successful implementation and meeting customer requirements.

Posted 7/25/2026full-timeShreveport • Louisiana • 🇺🇸 United StatesJuniorMid-LevelWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in software implementation and customer service, with strong analytical and problem-solving skills. Capable of effectively communicating and collaborating with diverse stakeholders to ensure successful project delivery.

Highest-signal resume keywords

Software ImplementationCustomer Service ExperienceAnalytical SkillsCommunication SkillsTeam Collaboration

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Software ConfigurationTestingProblem-SolvingDetail-OrientedPrioritization

Soft Skills

Excellent CommunicationSelf-StarterAbility to Work Independently

Certifications & Qualifications

Bachelor’s Degree in Computer/Software-Related Field

Industry Keywords

JusticeTechCourt ProjectsImplementation Environment

About the role

Key responsibilities & impact

An Implementation Engineer – JusticeTech works closely with customers to understand their requirements and configure our software solutions to meet customer needs.
The Implementation Engineer - JusticeTech should have a deep understanding of the products and software process being implemented for our customers and be able to speak to how the solution works and how it relates to the customer’s business processes.
The Implementation Engineer – JusticeTech is accountable for the successful implementation and testing of customer solutions and will regularly interact with internal and external stakeholders.
The Implementation Engineer – JusticeTech works closely with other Implementation Engineers, Data Engineers, Developers, Product Owners, and the Project Manager to ensure successful delivery of the implementation.

Requirements

What you’ll need

Bachelor’s degree in computer/software-related field or 2-3 years of software/IT customer service experience
Excellent communication skills with the ability to build collaborative relationships
Ability to work independently and as part of a team
Strong analytical and problem-solving skills
Self-starter
Detail-oriented
Ability to prioritize work and meet deadlines
Bachelor’s degree in computer/software-related field or 5 + years of software/IT customer service experience (preferred)
3+ years’ experience in a software, training, and implementation environment (preferred)
1+ years' experience with court projects (preferred)

Benefits

Comp & perks

Reasonable accommodations may be made to enable individuals with disabilities to perform these functions
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.