Regional Piercing Trainer, Retail Store Operations
Claire's
Vice President of Field Operations – Latin America & Caribbean
Hyatt
full-time
Posted on:
Location Type: Remote
Location: Remote • Illinois • 🇺🇸 United States
Visit company websiteSalary
💰 $208,500 - $278,000 per year
Job Level
Lead
Tech Stack
Swift
About the role
- Hotel & Resort Performance Leadership: Set and monitor financial, operational, and guest experience targets. Partner with General Managers to identify opportunities, strengthen profitability, and drive market competitiveness.
- Owner Relations & Stakeholder Engagement: Build and sustain strong relationships with ownership groups, aligning on strategies, capital planning, and growth priorities. Serve as a trusted advisor and ensure transparent, collaborative communication that builds long-term partnerships.
- Multicultural Brand Stewardship: Ensure properties reflect Hyatt’s standards while honoring local cultures and traditions. Guide leaders in creating experiences that resonate with diverse guests while safeguarding Hyatt’s global reputation.
- Growth & Transitions: Lead the successful opening, rebranding, or transition of hotels and resorts, ensuring swift alignment with Hyatt expectations and owner objectives.
- Talent Development: Mentor and coach General Managers across multiple cultures, fostering leadership growth, succession readiness, and a robust pipeline of future Hyatt leaders.
- Strategic Capital Planning: Oversee the 10-year capital planning process, aligning investments with both performance outcomes and long-term brand strength.
Requirements
- 15+ years of operations leadership across hotels and/or resorts, including experience in multicultural markets
- Minimum of 5 years as a General Manager with a proven track record of success
- Demonstrated expertise in building and sustaining strong owner relationships.
- Bachelor’s degree in hospitality, business, or a related field
- Multilingual fluency (Spanish and/or Portuguese) strongly preferred
Benefits
- Annual allotment of free hotel stays at Hyatt hotels globally
- Flexible work schedule
- Work-life benefits including wellbeing initiatives such as a complimentary Headspace subscription, and a discount at the on-site fitness center
- A global family assistance policy with paid time off following the birth or adoption of a child as well as financial assistance for adoption
- Paid Time Off, Medical, Dental, Vision, 401K with company match
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
operations leadershipcapital planningfinancial managementguest experience managementmulticultural market experiencehotel openingrebrandingtransition managementtalent developmentmentoring
Soft skills
relationship buildingstakeholder engagementcollaborative communicationleadership growthstrategic thinkingcultural sensitivitytrustworthinesscoachingpartnership developmentadaptability
