Summer 2026 Intern – CPX Operations Analyst, Enablement
Workiva
Regional Piercing Excellence Trainer – Retail Store Operations
Claire's
full-time
Posted on:
Location Type: Remote
Location: Remote • South Carolina • 🇺🇸 United States
Visit company websiteSalary
💰 $21 - $28 per hour
Job Level
Junior
About the role
- Deliver in-field training to store teams on piercing technique, safety, and customer experience.
- Build confidence in team members to increase piercing conversion and penetration.
- Provide hands-on coaching, feedback, and certification to new and existing team members.
- Partner with District Managers and Store Leaders to drive piercing performance as a key business KPI.
- Track and analyze piercing results in your region, adjusting focus and training priorities as needed.
- Share insights, wins, and opportunities with your PET Manager to shape regional strategies.
- Ensure piercing services reflect the highest standards of safety, hygiene, and infection control.
- Manage compliance with all state and provincial regulatory requirements for piercing, including licensing, certifications, and health/safety standards.
- Model exceptional customer service that makes every piercing a memorable and comfortable experience.
- Act as a brand ambassador, promoting Claire’s as the global leader in safe and stylish piercings.
- Partner with Field Leaders (DMs/RDs) to ensure piercing is a business priority in every store visit.
- Support execution of national piercing initiatives, promotional campaigns, and training rollouts.
- Foster a culture of excitement and accountability for piercing across the region.
Requirements
- Previous retail leadership or training experience required.
- Certified in piercing or willing to complete Claire’s Piercing Specialist certification.
- Strong facilitation and coaching skills, able to train and motivate large groups.
- Passion for fashion, jewelry, and customer service.
- Results-driven with a track record of influencing sales or service KPIs.
- Comfortable with frequent travel across assigned region.
- Detail-oriented, with a strong focus on safety, compliance, and consistency.
Benefits
- medical, dental, and vision insurance
- voluntary welfare plans
- bonus plan eligibility
- 401(k) match
- vacation time
- sick time* and paid leave
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
piercing techniquesafety standardscustomer experiencecoachingfeedbacktrainingcomplianceinfection controlsales KPIsservice KPIs
Soft skills
leadershipfacilitationmotivationdetail-orientedresults-drivencustomer servicecommunicationteam buildingaccountabilityexcitement
Certifications
Claire’s Piercing Specialist certification
