Summer 2026 Intern – CPX Operations Analyst, Enablement
Workiva
Regional Piercing Trainer, Retail Store Operations
Claire's
full-time
Posted on:
Location Type: Remote
Location: Remote • California, Florida • 🇺🇸 United States
Visit company websiteSalary
💰 $21 - $28 per hour
Job Level
Mid-LevelSenior
About the role
- Deliver in-field training to store teams on piercing technique, safety, and customer experience.
- Build confidence in team members to increase piercing conversion and penetration.
- Provide hands-on coaching, feedback, and certification to new and existing team members.
- Partner with District Managers and Store Leaders to drive piercing performance as a key business KPI.
- Track and analyze piercing results in your region, adjusting focus and training priorities as needed.
- Ensure piercing services reflect the highest standards of safety, hygiene, and infection control.
Requirements
- Previous retail leadership or training experience required.
- Certified in piercing or willing to complete Claire’s Piercing Specialist certification.
- Strong facilitation and coaching skills, able to train and motivate large groups.
- Passion for fashion, jewelry, and customer service.
- Results-driven with a track record of influencing sales or service KPIs.
- Comfortable with frequent travel across assigned region.
- Detail-oriented, with a strong focus on safety, compliance, and consistency.
Benefits
- medical, dental, and vision insurance
- voluntary welfare plans
- bonus plan eligibility
- 401(k) match
- vacation time
- sick time*
- paid leave
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
piercing techniquesafetycustomer experiencecoachingfeedbackcertificationperformance trackinghygieneinfection control
Soft skills
leadershiptrainingfacilitationmotivationdetail-orientedresults-drivenpassion for fashioncustomer service
Certifications
Claire’s Piercing Specialist certification
