Claire's

Regional Piercing Trainer, Retail Store Operations

Claire's

full-time

Posted on:

Location Type: Remote

Location: Remote • California, Florida • 🇺🇸 United States

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Salary

💰 $21 - $28 per hour

Job Level

Mid-LevelSenior

About the role

  • Deliver in-field training to store teams on piercing technique, safety, and customer experience.
  • Build confidence in team members to increase piercing conversion and penetration.
  • Provide hands-on coaching, feedback, and certification to new and existing team members.
  • Partner with District Managers and Store Leaders to drive piercing performance as a key business KPI.
  • Track and analyze piercing results in your region, adjusting focus and training priorities as needed.
  • Ensure piercing services reflect the highest standards of safety, hygiene, and infection control.

Requirements

  • Previous retail leadership or training experience required.
  • Certified in piercing or willing to complete Claire’s Piercing Specialist certification.
  • Strong facilitation and coaching skills, able to train and motivate large groups.
  • Passion for fashion, jewelry, and customer service.
  • Results-driven with a track record of influencing sales or service KPIs.
  • Comfortable with frequent travel across assigned region.
  • Detail-oriented, with a strong focus on safety, compliance, and consistency.
Benefits
  • medical, dental, and vision insurance
  • voluntary welfare plans
  • bonus plan eligibility
  • 401(k) match
  • vacation time
  • sick time*
  • paid leave

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
piercing techniquesafetycustomer experiencecoachingfeedbackcertificationperformance trackinghygieneinfection control
Soft skills
leadershiptrainingfacilitationmotivationdetail-orientedresults-drivenpassion for fashioncustomer service
Certifications
Claire’s Piercing Specialist certification