Huron

ServiceNow

• Lead the design, assessment, enhancement, and integration of advanced ServiceNow solutions
• Serve as a trusted advisor, steering strategic engagements and overseeing technical excellence
• Advise clients on ServiceNow capabilities, limitations, and optimal use
• Architect and manage integrations between ServiceNow and key enterprise systems
• Guide requirements gathering by collaborating with stakeholders
• Establish, enforce, and champion technical standards for all ServiceNow implementations
• Create and maintain architecture documentation, integration specifications, and operational guides
• Mentor and develop junior consultants and technical teams
• Lead multiple client engagements simultaneously

ServiceNow Technical Lead – Director

• Help clients achieve organizational effectiveness
• Improve student outcomes and implement new technologies
• Align resources and investments to ensure long-term sustainability
• Collaborate with cross-functional teams and stakeholders
• Provide demonstrations of out-of-box ServiceNow functionality
• Support project planning, scheduling, and tracking

ServiceNow Business Process Consultant – Manager

Operations

• Manages teams within revenue cycle operations
• Responsible for motivating staff to achieve the highest levels to meet organizational goals
• Identifies and implements solutions to problems and issues affecting teams
• Participates in the redesign of processes and systems to improve service, data integrity, and staff productivity/quality
• Reviews and tracks trends and makes recommendations for problem and issue resolutions
• Develops and conducts meaningful performance appraisals

Revenue Cycle Operations Manager – Epic

• Oversees a portfolio of Service Center clients and ensures smooth operations
• Manages client relationships and revenue cycle performance
• Analyzes revenue cycle data and monitors performance
• Provides coaching and mentorship to direct reports
• Establishes strong relationships with stakeholders

Revenue Cycle Operations Director – Epic

Director

• Lead global teams delivering RCM Huron Managed Services (HMS) for clients
• Engage with client leaders to achieve KPI expectations and facilitate process change management
• Collaborate with internal leaders to relay customer feedback and drive impactful changes
• Focus on customer relationship management and satisfaction
• Develop strategic visions and operational tactics aimed at enhancing revenue cycle performance

Senior Director – Revenue Cycle Service Delivery

• Identify, shape, and scale innovative technology-enabled service offerings within a consulting firm environment
• Serve as the single accountable leader in the design and delivery of our most complex performance improvement engagements
• Manage engagement-wide economics, including budgets, revenue forecasting, margins, invoicing, and billing
• Apply analytical and critical thinking skills to quantify benefits, identify risks, and develop solutions for performance improvement initiatives
• Communicate effectively to understand client challenges, create customized solutions, and manage client expectations
• Build strong executive-level relationships, lead change processes, and identify new business opportunities

Senior Director – Ambulatory Automation & Innovation

Analyst

• Assist in configuring and testing Workday Finance modules to meet business requirements.
• Support financial data migration, validation, and reconciliation tasks.
• Collaborate with teams to identify and resolve Workday Finance system issues.
• Participate in design sessions and assist with documenting system configurations.
• Conduct research on Workday Finance functionalities and provide insights for process improvement.
• Work with financial analytics, reporting tools, and dashboards.
• Provide administrative support for Workday Finance projects as required.

Associate Consultant, Entry Level

Community Manager

• Assist in the end-to-end planning, coordination, and delivery of Global New Hire Induction programs (currently virtual; may include hybrid/in-person in future).
• Manage all pre-induction preparations, such as: Sending calendar invites and communications to new hires, Setting up virtual meeting links, breakout rooms, and session flow, Manage and respond to all pre-joining communications and inquiries from new hires.
• Coordinating and confirming presenter availability.
• Preparing presentation decks, orientation materials, and induction resources.
• Coordinate with Talent Acquisition, HR Operations, IT, and Facilities to ensure all Day 1 formalities (system access, hardware allocation, seating, ID cards, HR documentation, etc.) are completed smoothly.
• Facilitating new hire induction sessions weekly.
• Maintain and regularly update: Induction trackers, Attendance sheets, Feedback forms - Interpret Glint report insights and translate them into focused, impactful action steps, Standard templates and onboarding communication kits.
• Provide timely responses to new hires on induction-related questions and support their Day 1 to Week 1 onboarding experience by guiding them through processes and ensuring proper handoffs.
• Assist in planning, scheduling, and delivering ECE initiatives, including but not limited to: CSR/Helping Hands initiatives, iMatter & network team activities and campaigns, New hire connect sessions.
• Support internal communication activities following the HR communications process, updating SharePoint pages, scheduling announcements, and coordinating.
• Manage post-event surveys, consolidate feedback, and support insights generation to enhance future events.
• Partner with vendors and internal stakeholders for: Event logistics, Material procurement, Budget tracking inputs, On-ground/virtual coordination.
• Assist with strengthening the employee experience by contributing to: Process improvements, Documentation updates, Standard operating procedures (SOPs), Ideas for engaging new hires during pre-joining and onboarding stages.
• Work closely with the TA, IT, HR Ops, Facilities, and business stakeholders and other teams to ensure a consistent and high-quality induction experience.
• Assist in identifying challenges or bottlenecks in onboarding and suggest potential solutions.

Employee & Community Experience Analyst

Software Engineer

• Design, develop, test, document, and deploy Salesforce solutions
• Communicate with Project Team regarding status, technical issue