Hupo

Full-stack Engineer

• Build and ship AI-driven products across the sales lifecycle (lead qualification, meeting prep, live assistance, roleplay, outbound, follow-ups)
• Develop LLM orchestration and RAG pipelines using CRM data, product knowledge, and customer context
• Work on real-time and voice features , including low-latency pipelines, transcription, and in-call AI support
• Design and implement agentic workflows (multi-step AI tasks, automation, outbound sequences)
• Integrate with CRM systems, communication platforms, and enterprise data sources
• Contribute to scalable, multi-tenant architecture for enterprise clients
• Take features from concept to production , including design, implementation, and iteration

Full Stack Engineer

Executive Assistant

• Must be very autonomous and great at problem solving
• Coordinate calendar scheduling across multiple time zones
• Own travel logistics, including flights, accommodation, and real-time troubleshooting
• Manage personal assistant oriented tasks (restaurant booking, insurance claims, etc.)
• Triage email communications with clients and external parties
• Proactively take on ambiguous operational challenges
• Adapt to a flexible, non-traditional schedule to align with the founder’s location and global business needs
• Relay and track travel expenses for the team and vendor payments

Marketing

• Support the execution of digital and offline marketing campaigns.
• Create content for social media, newsletters, websites, and other channels.
• Design presentations, sales collateral, and marketing materials.
• Assist with proposals, client documentation, and sales outreach.
• Conduct market and competitor research to support business decisions.
• Track performance metrics and prepare reports and insights.
• Support the planning and execution of events and conferences.
• Assist with coordination, documentation, and other business-critical tasks.
• Jump into ad-hoc projects across marketing, commercial, and operations teams.

Marketing Intern

Operations

• Support CRM updates, pipeline tracking, reporting, and day-to-day sales administration.
• Assist with CRM automation, systems setup, integrations, and process improvements across commercial workflows.
• Assist with prospect research, lead generation, and outbound initiatives.
• Support vendor sourcing, quotations, and purchase coordination.
• Prepare proposals, contracts, client documentation, and internal materials.
• Assist with scheduling, coordination, follow-ups, and operational tasks across the commercial function.
• Support ad-hoc initiatives across sales, operations, and the wider business.

Sales Operations Intern

Artificial Intelligence

• Use Hupo's product in depth — run through scenarios, complete roleplay sessions, and form a view on what feels real and what does not
• Provide structured critique on scenarios, objections, persona behaviour, and AI feedback quality: where it works, where it misses, what a top producer would do differently
• Participate in re-enactment sessions where you play the agent side of a sales conversation (Hupo plays the client), so we can capture realistic transcripts and cadence
• Review AI evaluation outputs (LLM-as-judge scoring) and flag where the AI's assessment of an agent response is misaligned with how the field would actually judge it
• Surface objections, scenarios, and edge cases that you have personally encountered but do not see represented in our content

Practitioner Contributor, Insurance & Wealth Sales AI

Graphics Designer

• Design and refine sales proposals, brochures, and one-pagers that communicate Hupo's value proposition clearly and professionally.
• Produce polished, visually compelling decks for board updates, investor presentations, and client-facing pitches.
• Design conference collaterals (banners, standees, signage) and event invitations for offline activations across APAC, EMEA, and Americas.
• Cut and produce sales enablement videos (product demos, customer testimonials, event recaps) that help the sales team tell a sharper story in front of prospects and clients.
• Learn Hupo's newly refreshed brand identity system and apply it correctly and creatively across the company.

Graphic Designer

QA Engineer

• Build and maintain automated testing for AI voice and chat agents, from single conversational turns to full roleplay flows.
• Test LLM output quality - correctness, consistency, structured output, language fidelity, prompt regression - using evaluation harnesses (LLM-as-judge, golden datasets, tolerance-based assertions for non-determinism).
• Validate RAG pipelines: retrieval relevance, grounding/faithfulness, and answer quality.
• Test voice pipelines: STT/TTS accuracy and real-time, low-latency behavior across languages.
• Automate across UI/E2E, API, and AI output layers, and build CI/CD from scratch - lint, type-check, tests, evals, coverage gates, deployment checks.
• Own release quality: regression strategy, catching breakages early, and clear go/no-go calls.
• Cover database and load/performance testing; extend automation to desktop and mobile clients.
• Take over and extend existing QA automation, and strengthen shared frameworks, tooling, and QA processes/standards.

Quality Assurance Engineer

DevOps Engineer

• Own and evolve Hupo's AWS infrastructure — ECS Fargate, VPCs, IAM, RDS, PrivateLink, API Gateway, and more
• Design and enforce AWS account organisation strategy — multi-account structures, AWS Organizations, SCPs, and landing zone patterns
• Build and maintain multi-tenant deployment pipelines using a TACOS system (Terraform Automation and Collaboration), with per-client workspace and state isolation
• Lead AWS networking design — VPC architecture, Transit Gateway, PrivateLink, NLB, and Private API Gateway for enterprise client integrations
• Drive security and compliance posture for BFSI clients — SOC 2, ISO 27001, and enterprise security due diligence
• Design and operate IAM Identity Center, cross-account role strategies, and external ID patterns for customer-deployed stacks
• Manage GitHub Actions workflows for CI/CD across multiple environments and services
• Lead infrastructure design decisions and produce ADRs, runbooks, and documentation
• Mentor mid and junior engineers on the team

Senior DevOps Engineer

• Build and maintain AWS infrastructure using Terraform — ECS Fargate, VPCs, RDS, S3, IAM, and related services
• Manage and improve GitHub Actions CI/CD pipelines across multiple environments
• Work within our IaC orchestration (TACOS) system for multi-tenant deployments
• Support AWS networking — VPC design, security groups, Route 53, PrivateLink basics
• Help maintain security controls — IAM policies, logging, alerting, access reviews
• Contribute to compliance evidence gathering for SOC 2 / ISO 27001
• Troubleshoot infrastructure issues across ECS, networking, DNS, and security
• Write and maintain runbooks and documentation

• Build and run campaigns, optimize paid channels, develop nurture workflows, and establish reporting on pipeline and campaign performance.
• Define product positioning, messaging, and value propositions while supporting go-to-market efforts and sales enablement materials.
• Build content strategy, manage website and landing page copy, and own communications for launches and announcements.
• Set up dashboards, track key metrics, run experiments, and make data-driven recommendations.
• Evaluate marketing tools, manage integrations and workflows, and oversee budgets and vendor relationships.