Huntington National Bank

Program Manager

• Support the Customer Advocacy Program Leader with program execution activities for the ECMP, including enterprise coordination and visibility into program performance, to promote effective program operation and risk mitigation.
• Monitor ECMP activities across business segments to assess alignment with program requirements, governance standards, and regulatory expectations.
• Provide execution support for key Customer Advocacy functions (e.g., High Impact Alerts, Audit and Exam coordination, leadership meeting support).
• Manage data requests submitted to the Experience Management Office relative to consumer complaints.
• Assist with ECMP issue management activities in accordance with enterprise Issue Management (IM) processes, as applicable.
• Monitor enterprise-level metrics that provide insight into ECMP health, effectiveness, and adherence and report trends to Customer Advocacy Program Leader.
• Manage and monitor enterprise scorecard(s) and KPIs that reflect business segment alignment with ECMP requirements.
• Assist with the development of the Enterprise Complaints quarterly report, the Fair and Responsible Banking report, the Conduct Risk report, and ad-hoc reports as needed.
• Manage data/reporting requests from businesses.
• Support initiatives designed to enhance ECMP procedures, tools, resources, technology, training materials, dashboards, and reporting capabilities.
• Support the identification of program gaps, execution challenges, or emerging risks and partner with stakeholders to support action planning and improvement efforts.
• Collect, inventory, and prioritize ECMP-related technology and reporting enhancement needs.
• Apply regulatory and compliance expectations when identifying, prioritizing, and escalating complaint-driven risks or execution gaps.
• Escalate program trends, metrics, or patterns when identified that may signal emerging regulatory, conduct, or customer harm risk.
• Partner with the Enterprise Complaints Program Manager, Legal, Risk, and Compliance teams to support awareness, escalation, and coordinated responses relating to the ECMP, including performance and adherence.
• Support a strong control environment by partnering with risk teams to document and update the control inventory and testing outcomes.
• Escalate potential weaknesses and assist in the evaluation of opportunities for strengthening the Program.
• Assist with audit and regulatory examination requests related to ECMP metrics, governance, execution and complaints data.
• Assist with the development, delivery, and maintenance of colleague training related to complaints management and ECMP expectations, including tracking completion rates and outcomes.
• Assist with ECMP change management activities in alignment with established EMO change management processes.
• Assist with the development of enterprise communications related to ECMP expectations, enhancements, issue themes, and program updates.
• Support the vendor complaint management processes by attending vendor review sessions to help determine if complaints requirements are applicable.
• Serve as primary point of contact for training, assistance requests, and Tableau dashboard needs.

Senior Enterprise Complaints Program Manager

Financial Planning and Analysis

• Reviews new loan/lease closings and performs system maintenance to ensure that all material terms are properly reflected in the system of record
• Compares funding requests to documentation to ensure accurate funding for both amounts and payees
• Performs quality checks on departmental work
• Works with audit or risk colleagues to provide information and test internal controls
• Participates in high profile/special projects
• Maintains, monitors, and updates assigned application systems for assigned business unit
• Researches routine problems and recommends or takes appropriate action for resolution
• Performs testing or modifications to systems
• Maintains and updates documentation of policies or procedures
• Generates, reconciles, maintains and monitors reports, files, and/or other data
• Responds to questions and provides basic technical support to members of the business unit
• Performs other duties as assigned

Equipment Finance Operations Analyst

Manager

• Identifying needs, developing fundamental loan recommendations (including cross-sales)
• Negotiating loan terms, approving/coordinating approval of loans
• Portfolio risk monitoring and researching basic business issues
• Administers PFG loan portfolio including following up on financial statements, exceptions, past due loans, changes in borrower’s financial condition, and loan reporting
• Administers portfolio in compliance with Credit Policy including timely recognition for watch list, non-accrual, and charge-offs
• Works closely with PFG Relationship Managers and other team members to satisfy customer's consumer and commercial loan needs including active participation in all sales of PFG loan products
• Works with loans of moderate to high complexity
• Performs other duties as assigned.

Senior Loan Portfolio Manager

Sales

• Responsible for generating and expanding client relationships by providing expert payment solutions and recommendations in the business/middle market space from $3-$50 million.
• Partner with business bankers to identify new sales opportunities for merchant services.
• Actively prospect and build relationships with new clients, converting leads into valuable partnerships.
• Sell a range of solutions (Visa, Mastercard, Amex, Discover, check processing, gift cards, automated clearing house (ACH)) and navigate complex hardware and software needs.
• Build pipeline, convert leads, navigate complex hardware and software needs, and close deals, consistently exceeding daily and weekly targets.
• Collaborate with various bank units to identify cross-selling possibilities and maximize client profitability.
• Resolve client concerns and build long-lasting relationships based on expertise and exceptional service.
• Teach, coach, motivate, drive merchant education and sales growth within your respective banker coverage team.
• Accurately report out all leads, opportunities and status updates within the CRM.

Regional Sales Advisor – Merchant Services

Business Analyst

• Leads the development and delivery of sales performance metrics
• Consults with the Sales Performance Manager and Senior Management for reporting
• Provides critical data deliverables and analysis for commercial banking sales teams
• Designs, builds and maintains Tableau Dashboards and Reports
• Processes incentives and supports incentive processes
• Other reporting/analytics duties as assigned

Senior Commercial Data & Insights Analyst

• Lead monthly general ledger pre-close process
• Research and document variances
• Partner with Corporate Accounting to ensure appropriate G/L entries are prepared and posted
• Prepare written variance analysis and present verbally to stakeholders
• Lead financial forecasting and budgeting process
• Manage the annual budgeting and monthly/weekly forecasting process
• Develop and maintain financial reporting & analysis tools
• Lead personnel planning including coordination with Human Resources liaison to ensure forecast aligns with hiring plans
• Manage business performance reporting and communications
• Prepare and deliver regular and ad-hoc reports with written commentary and analysis on business performance
• Ensure consistent delivery of data and information that supports written and verbal reporting
• Develop materials for business communications
• Govern financial reporting hierarchies
• Partner with Strategy, Investor Relations, Finance and Business functions on various reporting and analytical needs for financial data
• Drive relevant analysis to aid Business Unit Leaders in strategic decision making
• Identify and analyze profitability drivers and work with CFO to create recommendations to Head of AF and other stakeholders
• Support merger and acquisition (M&A) and other ad-hoc growth initiatives through financial analytics

Commercial FP&A Liaison – Asset Finance

Compliance

• Prepare, complete, review and submit required regulatory filings in compliance with standards and guidance from the appropriate institution
• Preparation and analysis for required banking regulatory reports including capital and supporting schedules for the Call Report, FR Y-9C, FR Y-14Q, FR Y-14A, FR Y-15, FFIEC 102, Basel III
• Create clean, accurate and well-organized documentation of reported numbers and supporting conclusions made from required guidance
• Analyze results and provide insightful detail to management for trends and fluctuations
• Collaborate, build relationships and communicate requirements across the organization to gather reportable data
• Interact with regulators regarding various reports
• Automate and create efficiencies to the established processes
• Perform reconciliations to other regulatory and external filings
• Maintain procedural documentation for the regulatory reporting process and execution of appropriate review controls
• Identify, articulate and coordinate regulatory reporting issues with Risk Management, Internal Audit and Legal

Regulatory Reporting Capital Manager

Risk

• Drive a proactive risk culture and disciplined execution of risk management practices, ensuring alignment with Huntington’s overall risk appetite
• Maintain SME knowledge of Huntington credit policies and key credit regulatory requirements and applies them to Commercial credit products and processes
• Understand credit risk associated with Commercial Bank products, systems, and practices and advises on control design and effectiveness, including identifying opportunities to strengthen control environment and supporting credit-related projects and initiatives
• Analyze risk impact with a focus on Credit Risk; and advise on strategies to effectively manage risk
• Develop comprehensive testing plans for first line validation of findings, issues, and controls to ensure accuracy and reliability
• Leverage AI and data analytics to identify efficiencies, enhance risk monitoring, and support decision-making
• Establish and maintain strong relationships and effective collaboration with key stakeholders to drive implementation of risk management programs and responsibilities
• Lead or actively participate in governance forums including working groups, committees, and enterprise programs to communicate Segment Risk perspectives and obtain insight into corporate-wide goals and objectives

Senior Commercial Business Risk Officer – Middle Market, Core Credit

IT Support

• Lead production of key reporting including Audit Committees, Risk Management Committee and Regulator updates
• Ensuring timely and accurate content, supported by clear and concise executive messaging
• Be challenged to meet deadlines, directly interact with members of audit management, and provide dynamic feedback to actively improve evolving processes
• Develop and maintain working relationships across the Internal Audit Department to effectively and efficiently serve as an advisor and coordinator of information
• Review of Internal Audit results and maintain awareness of industry and regulatory perspectives to build relevant and timely thematic views that add value to management
• Drive and continuously improve audit department operational practices to ensure appropriate oversight and governance of the Audit Department, including plan change processes, budget management, and complete and timely delivery against operational calendar of activities
• Support the delivery of the annual audit plan
• Ensuring plan comprehensiveness and sufficiency of resources
• Enable transparent processes and communications through collaboration, communication and document repositories
• Manage Internal Audit colleagues through performance development, training, and coaching

Audit Manager – Professional Practices Reporting, Operations

Software Engineer

• design, develop, and maintain Java/J2EE–based applications and batch processes, as required
• develop and support UI components and client‑side functionality using JavaScript and Dojo
• write, optimize, and troubleshoot database queries to support application functionality and performance
• design and develop RESTful APIs to support application integration and modernization initiatives
• integrate applications with backend systems and enterprise platforms
• participate in requirements analysis, design discussions, and technical solutioning
• troubleshoot, debug, and resolve application issues across development and production environments
• collaborate with cross‑functional teams, including business analysts, QA, and infrastructure teams
• adhere to established coding standards, security practices, and SDLC processes
• perform other duties as assigned

Senior Developer

Business Intelligence Analyst

• Monthly FR 2052a reporting duties including variance analysis, month-end reconciliations, and balance sheet commentary.
• Support and further strengthen sustainable regulatory liquidity reporting program.
• Develop, document, and maintain guidance and rule interpretations for liquidity-related US regulatory rules and reporting requirements.
• Collaborate across multiple departments to meet regulatory requirements and deadlines for FR 2052a reporting program.
• Contribute to the enhancement and maintenance of the liquidity framework to support ongoing transparency, accuracy, and sustainability.
• Participate in transaction testing/UAT to support data validation.
• Coordinate with Segment Risk, Finance Data Resource Group, IT, Treasury and other teams to implement enhancements to 2052a reporting/6G instruction changes, including writing business requirements and performing user acceptance testing.
• Represent the liquidity team in transformation and improvement projects.
• Regularly participate in meetings with Treasury, Production, Risk Management, Internal Audit, and other key stakeholders

Regulatory Reporting Analyst

• Lead a team of Portfolio Managers responsible for the management of the project finance credit portfolio.
• Execute new deals supporting the group’s growth strategy.
• Serve as a subject matter expert in Project Finance and Infrastructure.
• Work closely with Relationship Managers and Credit Risk to drive profitable growth.
• Conduct due diligence to identify risks and performance drivers.
• Oversee transaction execution and mentoring of junior members.
• Present findings to senior management and anticipate deal review questions.
• Review financial models and propose structuring options.
• Negotiate documentation provisions with stakeholders.
• Lead documentation process and ensure compliance with internal policies.

Managing Director – Underwriting and Portfolio Manager – Project Finance and Infrastructure

Customer Support

• Providing excellent customer service and effectively resolving customer issues.
• Being proficient in understanding and educating customers on consumer deposit products.
• Proactively identifying opportunities to grow customer relationships through a disciplined sales process, new customer follow-up program, outbound calling, and sourcing referrals from customers and partners.
• Educating and referring customers to other areas of the bank to deepen relationships and build a strong partnership.
• Adhering to all operational, security, risk and regulatory policies and procedures.
• Demonstrating acumen in sales, customer service, relationship management, banking, communication and presentation.
• Other duties as assigned.

Customer Experience Banker, Spanish Bilingual

Network Engineer

• Conduct regular vulnerability assessments of outstanding vulnerabilities in the network infrastructure space (Routers/Switches/Firewalls/Load balancers, Wireless Lan Controllers, Network Service Appliances)
• Analyze identified vulnerabilities, prioritize and plan paths to remediation
• Collaborate with platform engineering teams and operations teams to apply security patches, workarounds, or mitigations in timely manner while minimizing operational disruptions
• Ensure the vulnerability management practices align with standards and internal policies
• Maintains current knowledge of hardware, software and network technology and recommends modifications as required
• Maintains up-to-date documentation on vulnerability status, patch management, and remediation efforts
• Provide regular reports to senior management on vulnerability management efforts and progress
• Provide technical guidance and training to IT staff on vulnerability management best practices and secure configuration procedures
• Provide after hours and on-call support for vulnerability mitigation as needed

Network Engineer 3 – Vulnerability Management

• Develop and maintain profitable business banking relationships
• Administer PFG loan portfolio including monitoring and reporting
• Collaborate with Relationship Managers to meet customer needs
• Conduct portfolio reviews and evaluate credit applications
• Ensure compliance with credit policies and regulatory requirements