HSP Group

Program Manager

• Lead Project Consulting initiatives for customer projects.
• Accountable for meeting annual billable targets.
• Maintain accurate and timely reporting.
• Serve as primary point of contact for customers and partners.
• Create Project Plans, rollout/transition plans, RAIDS logs, SteerCo reporting.
• Forecast Go Live dates for on-time project launches.
• Maintain relationships with local HSP experts.
• Lead recurring customer status update calls.
• Ensure smooth handovers to BAU operations.
• Partner with sales and operations leadership on key initiatives.
• Create processes and GAP analysis for customers.
• Onboard clients to HSP.

Senior Program Manager

• Creation of Project Plans, rollout/transition plans, RAIDS logs, SteerCo reporting.
• Forecasting of Go Live dates in to ensure your projects Go Live on time and in budget.
• Liaising with local HSP experts, maintaining good relationships and open communication.
• Be a Single Point of Contact (SPOC) for your customers. Lead recurring customer status update calls.
• Ensure smooth handovers to BAU operations.
• Partner with Sales, Marketing and Operations leadership to identify sales productivity gaps & prioritize work on key initiatives across the global sales team such as process improvements sales pitch training/toolkits, ongoing enablement/learning, sales playbook creation.
• Creation of processes and GAP analysis for your customers.
• when supporting Onboarding: Onboard portfolio of clients to HSP. These projects can be varied and include, although not limited to, Payroll, Accounting, Entity Management, HR, amongst others.
• Additional duties as assigned.

Sales Development Rep

• Generate qualified leads through multi-channel outbound outreach — including cold calls, emails, LinkedIn, video messages, SMS, and more.
• Responding promptly to inbound inquiries and marketing-generated leads to qualified opportunities.
• Conduct thorough research on target accounts and personas to craft personalized outreach that resonates with CFOs, HR leaders, and PE sponsors.
• Schedule and coordinate discovery calls or GateWay product demos for Account Executives.
• Collaborate with Sales, Marketing, and Revenue Operations to refine outreach strategies, messaging, and account-based campaigns.
• Maintain accurate records of activity and prospective engagement in Salesforce, consistently meeting or exceeding activity and conversion metrics.
• Share market insights and feedback with sales and product teams to improve positioning and go-to-market strategies.
• Partner closely with Account Executives to ensure a steady flow of qualified pipeline that supports revenue goals.
• Leverage sales enablement materials (pitch decks, case studies, competitive insights) to engage prospects effectively.

Sales Development Representative

Accounting Manager

• Act as the primary point of contact for clients, ensuring timely and accurate delivery of accounting and tax services.
• Monitor and manage accounting and tax compliance requirements for clients, including tax and statutory filings.
• Provide guidance to clients on accounting and tax best practices.
• Coordinate with internal teams and local service providers to ensure timely delivery of services.
• Develop and maintain excellent relationships both with clients and local service providers/teams to understand their needs and provide customized solutions with a proactive approach.
• Support the development and implementation of new services and processes to improve the client experience.
• Maintain accurate records of client information and ensure all documentation is up to date and complete by leverage the Systems include but not limited to Salesforce, SharePoint, FreshDesk, Microsoft Teams, and any other related software systems.
• Create service tickets and sense check data provided by customers and/or local service providers/teams. Monitor the status of assigned tasks and tickets, provide regular updates where required.
• Respond to customer ad hoc queries, ensure appropriate teams are involved in the event of either escalations or opportunities for service add-ons.
• Build and maintain region and/or service line specific knowledge base.
• Additional duties as assigned.

HSP Group

Senior Program Manager

Senior Program Manager

Sales Development Representative

Senior GSA – Tax & Accounting

Senior GSA – Tax & Accounting